Audrey Evans
Westminster,SC
Summary
With a proven track record at Prisma Health Upstate, I excel in vital sign assessment and patient flow management, enhancing patient satisfaction and compliance. As a dedicated Nursing Assistant and Patient Service Representative, I adeptly balance technical skills with compassionate patient care, significantly improving service quality and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Prisma Health Upstate
Seneca, SC
01.2024 - Current
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Ensured that all equipment was functioning properly prior to use.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
Patient Service Representative
Prisma Health Upstate
Seneca , SC
04.2023 - 01.2024
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Answered patient questions and fielded complaints to resolve issues.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Assistant Manager
Little Pigs BBQ
Seneca, SC
04.2021 - 04.2023
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured all food products were prepared according to health code regulations and safety guidelines.
Education
High School Diploma -
West-Oak High School
Westminster, SC05-2022
Skills
- Vital sign assessment
- Patient monitoring
- Basic life support
- Patient documentation
- Health care compliance
- Patient flow management
- Customer relationship management
- Appointment scheduling
- Specimen collection
Certification
- Certified Medical Assistant
- Basic Life Support
Timeline
Nursing Assistant
Prisma Health Upstate
01.2024 - Current
Patient Service Representative
Prisma Health Upstate
04.2023 - 01.2024
Assistant Manager
Little Pigs BBQ
04.2021 - 04.2023
High School Diploma -
West-Oak High School