Audrey Farol
Fargo,ND
Summary
Dynamic professional with experience at USPS and Clay County MN, excelling in audit reporting and decision-making. Proven track record in enhancing operational efficiency and fostering team collaboration. Recognized for meticulous attention to detail and implementing innovative solutions that streamline processes and improve customer satisfaction.
Overview
40
40
years of professional experience
Work History
Jr. Deputy Auditor
Clay County MN
02.2022 - Current
- Duties include:
- Processing driver’s license and identification card applications and renewals including Standard, REAL and Enhanced Licenses.
- Assisting the public in the registration, titling and licensing of motor vehicles.
- Maintains inventory records which include stickers and plates.
- Prepares daily deposits, balance all tills and accounts for all transactions.
- Process DNR Transactions including title transfers & renewals of snowmobiles, boats, Canoes,
- Answering phone inquiries as well as walk in customer service.
Contract Technician/Supply Management
USPS
03.1996 - 09.2019
- I held two positions at the same time, I worked as a Confidential Administrative Assistant form 7 am to noon and worked as a Supply Technician from 12:30-3:30 pm.
- Managed inventory of tools and parts, ensuring availability during critical times of need.
- Enhanced project efficiency by streamlining processes and implementing innovative solutions.
- Coordinated with vendors to procure necessary materials at competitive prices without compromising quality.
- Served as a reliable point of contact for clients, fostering positive relationships built on trust and professionalism.
- Assisted in contract negotiations, securing favorable terms for clients and company.
- Checked, repaired and repacked survival equipment to meet specifications.
- Maintained accurate inventory of postal supplies and equipment.
- Assisted in training new technicians on operational procedures and safety protocols.
- Implemented process improvements to enhance workflow efficiency within the facility.
- Maintained stock of toners, paper, priority shipping mailers, office supplies.
Confidential Administrative Assistant
USPS
02.1986 - 09.2019
- Managed correspondence and communication for efficient office operations.
- Coordinated scheduling and appointments for senior management, optimizing time management.
- Developed and maintained filing systems, ensuring document organization and retrieval.
- Assisted in the preparation of reports and presentations, enhancing information clarity.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Maintained a well-organized filing system for efficient document retrieval and streamlined workflow.
- Increased customer satisfaction rates with professional phone etiquette and prompt attention to inquiries or concerns.
- Provided exceptional support to executives during high-pressure situations, allowing them to focus on critical business decisions without distraction from administrative details.
- Promoted a positive work environment through effective conflict resolution strategies when faced with interpersonal challenges among team members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Science - Journalism/Business
University of North Dakota
Grand Forks05-1984
Skills
- Attention to detail
- Team collaboration
- Audit reporting
- Decision-making
Timeline
Jr. Deputy Auditor
Clay County MN
02.2022 - Current
Contract Technician/Supply Management
USPS
03.1996 - 09.2019
Confidential Administrative Assistant
USPS
02.1986 - 09.2019
Bachelor of Science - Journalism/Business
University of North Dakota