Audrey Farrier
Plantation,FL
Summary
Dynamic Pharmacy Technician Buyer/Reimbursement Specialist with a proven track record at Broward Health Bernard P Alicki Pharmacy. Excelled in workflow optimization and problem-solving, enhancing pharmacy efficiency and service quality. Skilled in team collaboration and confidentiality, adept at learning new technologies and leading inventory management initiatives. Committed to continual improvement and excellence in healthcare.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Buyer/Reimbursement Specialist
Broward Health Bernard P Alicki Pharmacy
08.1999 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate of Applied Science - Lpn
Sigma Institute of Health Careers
Oakland Park, FL06.2018
Associate of Applied Science - Medical Assistant Secretary
Bronx Community College
Bronx, NY01.1991
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Certification
PTCB 2/1999
LPN 6/2018
Timeline
Pharmacy Technician Buyer/Reimbursement Specialist
Broward Health Bernard P Alicki Pharmacy
08.1999 - Current
PTCB 2/1999
LPN 6/2018
Associate of Applied Science - Lpn
Sigma Institute of Health Careers
Associate of Applied Science - Medical Assistant Secretary
Bronx Community College
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