Accomplished multi-faceted professional with experience in personnel organizational effectiveness, asset management, and project team building. Empowering leader with superior communication and collaboration abilities demonstrated over 9 years of management performance. Skilled at leading teams to meet objectives on stringent timelines. Driven and enthusiastic leader successful at operating in high-volume, fast-paced environments. Strong aptitude for analytical, problem solving, and decision-making positions, as well as excellent team building and interpersonal relations competencies.
Overview
12
12
years of professional experience
Work History
Area Manager
Lurin Real Estate Holdings, LLC
01.2023 - Current
Manage a portfolio of twenty multifamily properties totaling 2,295 units with a total value of over $100 million for a leading real estate investment firm.
Oversaw the successful redevelopment and repositioning of three separate portfolios of properties, resulting in a 28% increase in rental revenue and a 95% occupancy rate within 6 months.
Led 15 properties through both individual and group refinance periods, liaised with lenders and owners to ensure all reporting and data was accurate which ensured a successful refinance and increased financial stability within the company.
Established and maintained strong relationships with local government agencies and ensured compliance with all applicable laws and regulations, resulting in zero legal violations and penalties.
Responsible for planning, implementing, and executing all onboarding training as well as continued development training.
Build trusted relationships with internal key partners and proactively respond to key issues, conduct formal and informal internal meetings to ensure alignment between workplace investments and enterprise strategies.
Staff Sergeant
Army National Guard
10.2012 - Current
Acting Platoon Sergeant responsible for physical and mental well-being as well as training and performance of 34 Soldiers.
Self-motivated, with a strong sense of personal responsibility.
Directly responsible for the actions of team members and millions of dollars in Army equipment during state-side training and one deployment to the Middle East.
Managed battalion motor pool operations and oversaw repairs and services of 260+ pieces of equipment during OSS 2020-2021.
Maintained compliance with stateside and overseas regulations for storage and disposal of hazardous materials.
Served as Unit Prevention Leader and Resilience Trainer Assistant during overseas mobilization.
Community Director
Lurin Real Estate Holdings
05.2021 - 01.2023
Managed two multifamily properties totaling 301 units during the renovation and lease-up period for a leading real estate investment firm.
Oversaw the $4.1 million redevelopment process for both properties from start to finish while maintaining high occupancy levels and meeting annual budgets.
Developed an organizational office system from the ground up and developed a driven, tenant-first team.
Responsible for numerous operations, to include vendor relations, project oversight, budget development, property inspections, creating and managing financial reports, project status reports, property inspection reports, and maintenance analysis reports.
Property Manager
Highland Property Management
06.2019 - 05.2021
Oversaw the new construction and lease-up of two properties totaling 452 units, hired staff, and liaised between owners and project development team.
Arranged contracts for maintenance, trash removal, landscaping, security, cleaning, and other ongoing services and managed invoicing and scheduling for these vendors.
Reported the property's financial status, occupancy, and expiring leases to the property owners.
Leasing Specialist/Assistant Property Manager
Highland Property Management
09.2017 - 06.2019
Sole leasing specialist for two newly constructed properties totaling 452 units.
Responsible for daily operational tasks such as preparing and certifying resident files, complying with company's audit checklists, handling resident complaints, maintaining occupancy standards, providing exceptional customer service, coordinating multimedia advertisements, and conducting unit inspections.
Adapted well to the company and career and was promoted to Assistant Property Manager within 8 months of hire.
Education
CAM -
National Apartment Association
07.2024
Associate of Arts -
University of West Florida
Pensacola
06.2017
Skills
MS Office (all applications)
Average 70 WPM
OneSite, Yardi, BlueMoon, Nexus
GCSS-Army
Business development and planning
Controlling costs
Bad debt management
Operations Management
Project Management
Conflict Resolution
Employee Relations
Exceptional oral & written communication
Devoted people-first management style
Tenant & eviction Law
Knowledge of building codes
Knowledge of city & county regulations
Certified Range Safety Officer
Weight Control NCO
Accomplishments
Advanced Leadership Course – Second in class
Basic Leadership Course – Honor Graduate
91B (Wheeled Vehicle Mechanic) Advanced Individual Training – Honor Graduate
German Armed Forces Proficiency, Gold
1 ARCOM, 4 AAM's
Timeline
Area Manager
Lurin Real Estate Holdings, LLC
01.2023 - Current
Community Director
Lurin Real Estate Holdings
05.2021 - 01.2023
Property Manager
Highland Property Management
06.2019 - 05.2021
Leasing Specialist/Assistant Property Manager
Highland Property Management
09.2017 - 06.2019
Staff Sergeant
Army National Guard
10.2012 - Current
CAM -
National Apartment Association
Associate of Arts -
University of West Florida
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KELLY A. GALAYKELLY A. GALAY
Community Director at Lurin Real Estate Investors, LLCCommunity Director at Lurin Real Estate Investors, LLC