Audrey Gaynor

Managed appointment scheduling, ensuring optimal use of

therapist time and reducing client wait times.

• Oversaw inventory management for office supplies, optimizing purchasing processes to reduce costs without compromising quality.
• Developed and maintained filing systems for patient records, enhancing accessibility and compliance with regulations.
• Coordinated communication between therapists and clients, ensuring timely follow-ups and addressing concerns promptly.
• Billed insurance companies.

• Open/close store, set up refreshments, ordered and sold merchandise, stocked shelves, answered phones, cashiered, wrote checks for vendors.

• Cashier, helped customers find items, stocked/restocked shelves.

• Check in clients, answered phones, book appointments, verified insurances, ran errands for therapists.

• Open/close store, set up refreshments, ordered and sold merchandise, stocked shelves, answered phones, cashiered, wrote checks for vendors.

• Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
• Assisted in training new cashiers on policies and procedures to enhance service quality.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Implemented bookkeeping processes.
• Balanced office, prepared starting till, closed end of shift till