Audrey Glancey

• Offered support and assistance to community members
• Assisted with regular and special events such as book groups, coffee clubs and storytime for children
• Oversaw summer reading program for school-age children to encourage literacy
• Wiped down books and sorted them onto a book cart after they were returned

• Cleaned counters and common areas to minimize spread of germs
• Provided exceptional service to high volume of daily customers
• Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
• Refreshed inventory supplies for drink and napkin stations
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate

-Called individuals to remind them of their scheduled tours at App State

-Made note of individuals who had to cancel or reschedule their tours

-Answered questions about tours

-Wrote cards thanking potential students for touring at App State