Audrey Gonzalez
Los Alamitos,CA
Summary
Dedicated dental assistant skilled in appointment scheduling and patient relations. Committed to fostering a welcoming environment and enhancing office efficiency through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Dental Assistant
West View Endodontics
06.2025 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Reviewed and updated customer information in database for accuracy.
- Increased client retention by providing exceptional service while managing check-in and check-out processes.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Contributed to positive first impression of office by greeting visitors warmly and professionally.
- Improved office ambiance and visitor comfort by maintaining clean and organized reception area.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Office Assistant
1781 Lending
06.2025 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained organized filing systems for documentation, improving information retrieval efficiency.
Babysitter
Self-employeed
06.2024 - Current
- Supervised children in age-appropriate activities, ensuring safety and engagement.
- Managed conflicts among children, fostering positive relationships and teamwork.
- Prepared nutritious meals aligned with dietary restrictions and preferences.
- Assisted children with homework, reinforcing learning concepts through patience and guidance.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
Education
High School Diploma - General Education
Los Alamitos High School
Los Alamitos, CA06-2028
Skills
- Appointment scheduling
- Professionalism and etiquette
- Patient relations
- Customer service
Timeline
Dental Assistant
West View Endodontics
06.2025 - Current
Office Assistant
1781 Lending
06.2025 - Current
Babysitter
Self-employeed
06.2024 - Current
High School Diploma - General Education
Los Alamitos High School