AUDREY GRAHAM
Whitehall,PA
Summary
Direct Support Professional with a strong background in person-centered care, daily living support, and advocacy for individuals with developmental and intellectual disabilities. Brings steady time management, de-escalation, and accurate documentation to support safety, independence, and respectful care.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Direct Support Professional (DSP)
Integrated Community Living and Participation
Allentown, PA
01.2024 - Current
- Delivered individualized care and advocacy for people with developmental and intellectual disabilities, fostering independence, inclusion, and quality of life
- Supported clients in daily routines such as personal care, meal planning, transportation, and medication management, ensuring safety and respect for personal preferences
- Encouraged skill development through structured activities and vocational training, which facilitated community participation and advancing clients' independence.
- Applied de-escalation strategies and positive behavior supports to manage challenging situations, minimizing behavioral incidents and fostering a calm environment.
- Provided consistent emotional support, advocacy, and empowerment, enabling clients to make informed decisions about their daily lives and future aspirations
- Assisted clients in accessing community resources, employment opportunities, and volunteer programs, promoting social integration and boosting self-confidence.
- Maintained detailed documentation of client progress, incidents, and interventions in compliance with agency protocols.
Direct Support Professional (DSP)
Supreme, LLC
Whitehall, PA
10.2023 - 01.2024
- Provided compassionate, person-centered care to individuals with developmental disabilities, supporting daily living, community integration, and personal growth
- Assisted clients with daily living activities, including meal preparation, personal hygiene, medication administration, and mobility support, fostering safety and dignity in their daily routines
- Developed and implemented individualized care plans in collaboration with healthcare providers, families, and support teams
- Facilitated community outings and skill-building exercises, enhancing independence and social engagement for clients in diverse settings
- Monitored and documented behavioral changes, progress toward goals, and incidents, maintaining compliance with state and agency regulations
- Applied crisis intervention techniques to de-escalate challenging situations, ensuring the well-being of clients and staff
- Supported clients in achieving personal milestones, such as learning new skills, securing employment, or participating in volunteer work
- Provided emotional support and advocacy, empowering clients to make informed choices about care and lifestyle, promoting self-advocacy and confidence
Lab Assistant
LABCORP
Burlington, NC
02.2022 - 01.2023
- Analyzed and recorded data for 100 samples per week on average
- Evaluated quality control in the laboratory through standard tests and measurement controls, ensuring compliance with safety and risk management guidelines
- Delivered lab results to healthcare providers, ensuring accuracy and timeliness. to ordering facilities with zero errors and 99% on time
- Enhanced research protocol and accuracy by creating clear spreadsheets and schedules
- Performed clerical tasks including answering and directing calls, scheduling appointments, coordinating meetings, and maintaining filing systems
Package Handler
FEDEX
Burlington, NC
10.2021 - 01.2022
- Tracked inventory using computer programs and spreadsheet software to maintain accurate stock levels
- Maintained high attention to detail to ensure accuracy in all tasks performed
- Communicate with customers regarding the delivery status and resolve any issues that may arise during the shipping process
- Examined and inspected containers to ensure readiness for customer transportation
Teacher Aide/ Direct Support Professional
Cerebral Palsy of Westchester
Rye Brook, NY
09.2018 - 06.2021
- Supported students in achieving daily goals by participating in lesson delivery, preparing materials, and facilitating smooth task execution.
- Enriched lives of individuals with developmental, physical, and mental disabilities by assisting with day-to-day operations and meeting residence regulatory requirements
- Completed and updated daily, weekly, and monthly records, including reports, logs, casework notes, and administrative paperwork, maintaining professionalism throughout
Patient Care Associate
Self-help
New York, NY
05.2018 - 09.2018
- Delivered patient care by monitoring vital signs, treating bedsores, and performing catheterizations to enhance patient comfort and support recovery
- Performed functional assessments and physical examinations for patients upon admission and discharge, reporting changes in patient condition to ensure that issues requiring immediate attention were addressed
- Supported physicians and nursing staff during diagnostic procedures by obtaining specimens and ensuring patient comfort, contributing to effective patient assessments
- Monitored patients' intake of oral medications according to physician orders, ensuring comfort and cleanliness to help prevent bedsores
Education
Diploma -
Borough Academy High School
New York, New York06-2003
Skills
- Direct Care
- Behavioral Support Strategies
- Behavioral Intervention
- Emergency Response
- CPR
- Time Management
- Strategic Communication Skills
- MS Office
- Excel
- PowerPoint
- Professional Demeanor
Personal Information
Title: Direct Support Professional
Certification
Certified Paraprofessional, CPR Certification, SCIP Training
Accomplishments
- Enhanced Client Independence
- Improved client independence by 30% through tailored skill-building exercises and community engagements.
- Crisis Management Excellence
- Reduced response times during crises by 25%, ensuring client and staff safety.
- Maintained High Accuracy
- Team Leadership Achievement
- Trained and led a team of 5 staff members, enhancing overall performance by 20%.
Timeline
Direct Support Professional (DSP)
Integrated Community Living and Participation
01.2024 - Current
Direct Support Professional (DSP)
Supreme, LLC
10.2023 - 01.2024
Lab Assistant
LABCORP
02.2022 - 01.2023
Package Handler
FEDEX
10.2021 - 01.2022
Teacher Aide/ Direct Support Professional
Cerebral Palsy of Westchester
09.2018 - 06.2021
Patient Care Associate
Self-help
05.2018 - 09.2018
Diploma -
Borough Academy High School