AUDREY GREEN
Savannah,GA
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Strong leader and problem-solver that uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Business Office Manager
Sunabella Senior Living
04.2024 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Negotiated contracts with vendors, securing cost-effective services and supplies for office.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Complete weekly payroll.
Laboratory Supervisor
St. Joesphs/Candler Hospital
08.2022 - 07.2024
- Trained junior staff members on proper laboratory techniques and best practices
- Sectioned, embedded, and processed biological tissue
- Collaborated with colleagues on research projects or clinical studies involving laboratory testing
- Performed quality control checks on instruments and reagents to ensure accurate test results
- Hired qualified employees using targeted strategies to reach candidates
- Updated training materials as needed based on new developments in the field or changes in regulations
- Verified compliance with work instructions, procedures, and practices through routine audits
Business Office Assistant
Abercorn Rehabilitation Center
07.2022 - 07.2023
- Answered email and mail correspondence on behalf of personnel
- Wrote and sent contracts, finalizing paperwork on behalf of staff
- Posted payments, reconciled invoices, and created billing statements
- Reviewed federal guidelines of income limits, resource limits, household composition rules, etc., ensuring compliance in all aspects of eligibility determination
- Identified and investigated suspected fraud or abuse of Medicaid and the medicare system
- Kept records of assigned cases, and prepared required reports
Medical Office Manager
Memorial Hospital
02.2017 - 08.2021
- Managed accounts payable and receivable functions in coordination with accounting team members
- Implemented efficient billing procedures for insurance claims and private payments
- Obtained payment for medical services by submitting bills, collecting co-payments, and resolving issues with insurance payments
- Posted payments, reconciled invoices, and created billing statements
- Assisted with the hiring process for new employees, including reviewing resumes and conducting interviews
- Met weekly billing and collections quotas by diligently pursuing payments
- Managed a high volume of daily transactions, ensuring timely processing of all bills
Education
Master of Healthcare Administration -
University of Phoniex
09.2024
Bachelor of Science (B.S.) - Healthcare Management
Saint Leo University
Saint Leo, Florida06.2019
Associate in Arts (A.A.) - Liberal Arts
Saint Leo University
Saint Leo, Florida06.2016
High School Diploma -
Savannah High School
Savannah, GA06.2011
Skills
- Statement processing
- Claims Processing
- Payment posting
- Invoice Processing
- Insurance Verification
- Accounts Receivable Management
- Human Resources
- Medical Billing Expertise
- Interpersonal Skills
- Denial Management
- Multitasking Capabilities
- Analytical Thinking
- Critical Thinking
- Claim Submission
- Office Administration
- Employee Onboarding
- Business operations management
- Payroll Management
Timeline
Business Office Manager
Sunabella Senior Living
04.2024 - Current
Laboratory Supervisor
St. Joesphs/Candler Hospital
08.2022 - 07.2024
Business Office Assistant
Abercorn Rehabilitation Center
07.2022 - 07.2023
Medical Office Manager
Memorial Hospital
02.2017 - 08.2021
Master of Healthcare Administration -
University of Phoniex
Bachelor of Science (B.S.) - Healthcare Management
Saint Leo University
Associate in Arts (A.A.) - Liberal Arts
Saint Leo University
High School Diploma -
Savannah High School