Audrey Growe
Pinellas Park,FL
Summary
Adept at streamlining operations for Pinellas County School Board, I enhanced office efficiency and data management, demonstrating exceptional organizational skills and a positive attitude. My expertise in Excel spreadsheets and fostering collaborative environments led to significant improvements in workflow and customer satisfaction, showcasing a blend of technical proficiency and interpersonal abilities.
Overview
46
46
years of professional experience
Work History
Clerical Substitute
Pinellas County School Board
07.2015 - Current
- Provided reliable support for staff members by performing various administrative tasks during their absence.
- Prepared detailed reports on weekly activities, enabling supervisors to make informed decisions regarding resource allocation.
- Facilitated smooth operations during peak periods by multitasking efficiently and prioritizing urgent tasks.
- Contributed to a positive work environment through professional communication and strong teamwork skills.
- Promoted a well-organized workspace through routine maintenance of shared spaces such as conference rooms or break areas.
- Streamlined office workflows by identifying areas for improvement and implementing effective solutions.
- Boosted customer satisfaction with prompt and courteous responses to inquiries via phone calls and emails.
- Fostered a welcoming atmosphere for visitors by greeting them professionally upon arrival and directing them to appropriate personnel promptly.
- Collaborated effectively with other departments when necessary, resolving issues quickly while maintaining excellent working relationships.
- Ensured accurate recordkeeping by maintaining up-to-date spreadsheets and databases of essential information.
- Reduced errors in documents by meticulously proofreading important correspondence and reports.
- Supported executive-level staff with calendar management, travel coordination, and meeting preparation as needed.
- Handled incoming mail processing efficiently so that timely distribution occurred to the correct recipients.
- Coordinated training sessions for new hires to ensure they were properly prepared for their roles within the organization.
- Assisted in the coordination of events, meetings, and conferences, ensuring timely execution and seamless logistics.
- Maintained an up-to-date knowledge of company policies and procedures, enabling accurate information dissemination when responding to internal or external inquiries.
- Managed inventory levels of office supplies, placing orders proactively to avoid shortages or delays in daily operations.
- Enhanced office efficiency by organizing files, updating records, and streamlining data management.
- Safeguarded sensitive information with strict adherence to confidentiality policies while managing personal records of employees.
- Expedited the completion of time-sensitive projects by providing efficient assistance in research, data entry, and document formatting.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
Clerical Temp
Pinellas County Schools
08.1978 - Current
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Clerk Student Assignment
Pinellas County School Board
07.2013 - 08.2014
Help Desk Technician
Pinellas County School Board
08.2008 - 06.2013
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Data Control Clerk
Pinellas County School Board
08.1985 - 08.2008
- Streamlined data entry processes for increased efficiency and reduced errors.
- Communicated regularly with supervisors and other departments to address any concerns or issues regarding data control processes.
- Obtained and input new data for Type operations.
- Maintained strict confidentiality while handling sensitive information, ensuring compliance with privacy regulations.
Education
No -
St.Petersburg Collage
St. Petersburg, FLSkills
- Verbal Communication
- Scheduling appointments
- Filing systems
- Typing Speed
- Spreadsheet Creation
- Document Management
- Positive Attitude
- Customer Service
- Time Management
- Valid Driver's License
- Dedicated Team Player
- File Organization
- Organizing and Categorizing
- Strong Problem Solver
- Prioritizing Work
- Data Entry
- Professional and mature
- Office Management
- Excel spreadsheets
- Appointment Scheduling
- Meticulous attention to detail
- Documentation And Reporting
- Complex Problem-Solving
- Front Office Management
- Payment Processing
- Resourceful
- Issue Resolution
- Inventory Management
- Administrative Support
- Project Management
- Mail handling
- Filing and data archiving
- Supply Restocking
- Report Writing
- Customer Relationship Management (CRM)
- File Maintenance
- Performance Improvement
- Office Supplies Management
- Technical Support
- Calendar Management
- Delivery Scheduling
- Multi-line phone proficiency
- Scheduling Meetings
- Spreadsheet Management
- Database Management
- Mail Management
- Clerical Support
- Digital File Management
- Expense Reporting
- Mail distribution
- Report Development
- Record preparation
- Mail Sorting and Distribution
- Mail Routing
Timeline
Clerical Substitute
Pinellas County School Board
07.2015 - Current
Clerk Student Assignment
Pinellas County School Board
07.2013 - 08.2014
Help Desk Technician
Pinellas County School Board
08.2008 - 06.2013
Data Control Clerk
Pinellas County School Board
08.1985 - 08.2008
Clerical Temp
Pinellas County Schools
08.1978 - Current
No -
St.Petersburg Collage