Audrey Hanson
University Student
Minneapolis,MN
Summary
Motivated server with engaging personality and flexible approach. Known for upbeat, friendly demeanor and anticipation of customer needs to ensure enjoyable dining experiences. Skilled in creating welcoming atmosphere and delivering exceptional service. Experienced with children and child care of different ages, with goals of becoming involved in neuroscience and child psychology in the future.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
Work History
Server
Pizza Luce
Richfield , MN
9 2023 - 08.2024
- Completed side work every shift (such as wrapping silverware, stocking glassware, closing sections of the restaurant, etc.)
- Maintained positive communication with support staff and customers
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Charlie's Eatery and Pub
Rochester , MN
06.2023 - 08.2023
- Took customers food and drink orders correctly and in a timely manner
- Served food and beverages to customers correctly and efficiently
- Curated positive interactions with customers and colleagues
- Kept the supply of sauce, silverware, napkins, coffee, and other important items at a necessary level
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Teachers Aide
YMCA
Rochester, MN
06.2023 - 08.2023
- Maintained a clean and sanitary classroom
- Ensured the safety of all children in the room
- Maintained standards set in place by the National Association for the Education of Young Children (NAEYC)
- Proper diaper sanitization and procedure
- Proper storage and preparation of breast milk and formula
- Adhered to allergy safety when serving meals and snacks
- Assisted teachers with supervision and care of group of 6-14 children.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Office Assistant
University of Minnesota
Minneapolis, Minnesota
08.2022 - 05.2023
- Sat at the front desk of a residence hall at the University of Minnesota and observing that only students and staff members enter the building
- Checked out cleaning, cooking, and entertainment items to residents
- Moved students in and out of dorm rooms
- Managed facilities and room keys and making sure they are only used by appropriate employees and students
- Logged resident's mail as well as checking it out to the proper student
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Teacher's Aide
New Horizon Academy
Rochester, MN
10.2021 - 06.2022
- Maintained an organized classroom
- Ensured the children's safety
- Keept up with the standards set in place by the National Association for the Education of Young Children (NAEYC)
- Proper diaper etiquette
- Practiced safe breast milk and formula storage and preparation
- Food preparation and facilitation
- Adhered to allergy safety guidelines
Barista
Dunn Brothers Coffee
Rochester, MN
04.2021 - 10.2021
- Customer service
- Correct and prompt drink preparation
- Menu memorization, including ingredients/allergens
- Use of a cash register, which included counting change, handling money, and splitting tips
- Effective communication
- Maintaining the restaurant through routine cleaning and upkeep
- Took orders and served drinks and food
- Maintained a consistent and balanced schedule that accommodated a full-time commitment to school
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Psychology
University of Minnesota-Twin Cities
Minneapolis, MN 05.2022 - Current
High school diploma - undefined
John Marshall High School
Rochester, MN 08.2018 - 06.2022
Skills
Childcare
Infant Care
People Person
Google Cloud Platform
Microsoft Office
Customer service
Serving
Barista Experience
Early Childhood Education
Toddler Care
Safe Food Handling
Strong Work Ethic
Guest Engagement
Hospitality service expertise
Cleanliness standards
Cash Handling
Table Setting
Food Running
Supply Restocking
Order Management
Memory retention
High-volume dining
Allergy awareness
Suggestive Selling
Liquor, wine, and food service
Menu knowledge
Patience and Empathy
Classroom Organization
Behavior monitoring
Positive Reinforcement
Activity Assistance
Small group management
Positive Attitude
Assessments
- Work motivation, Proficient, 07/01/22
- Work style: Reliability, Proficient, 07/01/22
- Food service: Customer situations, Proficient, 07/01/22
Timeline
Server
Charlie's Eatery and Pub
06.2023 - 08.2023
Teachers Aide
YMCA
06.2023 - 08.2023
Office Assistant
University of Minnesota
08.2022 - 05.2023
Bachelor of Science - Psychology
University of Minnesota-Twin Cities
05.2022 - Current
Teacher's Aide
New Horizon Academy
10.2021 - 06.2022
Barista
Dunn Brothers Coffee
04.2021 - 10.2021
High school diploma - undefined
John Marshall High School
08.2018 - 06.2022
Server
Pizza Luce
9 2023 - 08.2024