Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Audrey Hartzog

Opelika

Summary

Dynamic and self-confident professional with a strong background in customer service. Proven ability to manage high-pressure situations while maintaining attention to detail and fostering teamwork. Skilled in professional speaking and time management, consistently enhancing guest experiences and team collaboration.

Overview

3
3
years of professional experience

Work History

Resident Assistant

Troy University
07.2024 - 05.2025
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

Barista

His Purpose Nutrition
04.2023 - 05.2025
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.

Waitress

The Backwaters at the Landing
05.2024 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Cashier

American Eagle Outfitters, Inc
09.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Waitress

The Boathouse
03.2022 - 08.2022
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.

Education

No Degree -

Troy University
Troy, AL

High School Diploma -

Beulah High School
Valley, AL
05-2023

Skills

  • Customer service
  • Attention to detail
  • Student leadership
  • Self-confident
  • Time management
  • Professional speaking

Accomplishments

    Troy University Provost's List Fall Semester 2023

    Troy University Provost's List Spring Semester 2024

Interests

Pursuing a career in optometry; planning to apply to optometry school after completing undergraduate studies

Timeline

Resident Assistant

Troy University
07.2024 - 05.2025

Waitress

The Backwaters at the Landing
05.2024 - 08.2024

Barista

His Purpose Nutrition
04.2023 - 05.2025

Cashier

American Eagle Outfitters, Inc
09.2022 - 08.2023

Waitress

The Boathouse
03.2022 - 08.2022

No Degree -

Troy University

High School Diploma -

Beulah High School

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