Audrey Hays
West Haven,CT
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Lee Memorial Health Systems, HealthPark Medical Center
Fort Myers, FL
08.2010 - 08.2020
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Education
Associate of Science - Medical Assisting
Rasmussen College
Lake Elmo, MN06.2013
Skills
- Proper Sterilization Techniques
- Understands Medical Procedures
- Patient Toileting
- Able to Lift 15 Pounds
- Charting Expertise
- Medical Billing
- HIPAA Compliance
- Documentation Procedures Expert
- Inventory and Supply Management
- Patient Feeding
- Professional Bedside Manner
- Billing Coding
- Supply Management
- Treatment Room Preparation
- Cleaning and Organizing
- Decision Making
- Clear Communication
- Procedure Assistance
- Clinical and Operational Judgement
- Multi-line Telephone System Operation
- Appointment Scheduling
- Check-In and Check-Out Procedures
- Pharmacy Relations
- Cleaning and Sanitizing
- Completing Insurance Forms
- Coordinating Drug Refills
- Patient Relations
- Social Perceptiveness
Timeline
Medical Assistant
Lee Memorial Health Systems, HealthPark Medical Center
08.2010 - 08.2020
Associate of Science - Medical Assisting
Rasmussen College
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