Audrey Henning
Raleigh,USA
Summary
Creative and customer-focused retail professional with a background in luxury styling, visual merchandising, and brand-aligned social media support. Recognized for exceptional communication skills, leadership in challenging situations, and a deep understanding of product details across multiple retail categories. Dedicated to creating meaningful customer experiences while contributing positively to team goals.
Overview
9
9
years of professional experience
Work History
Retail Associate/Stylist
Gena Chandler
Raleigh, NC
05.2024 - Current
- Supported high-end retail operations by maintaining accurate product information, staying updated on new arrivals, and ensuring merchandise was styled and presented according to brand standards—strengthening cross-functional alignment between inventory, sales, and social media teams.
- Gained deep product knowledge across luxury brands, fabrics, fits, and seasonal collections, enabling informed recommendations that enhanced customer experience and elevated store presentation.
- Assisted with social media content creation to ensure customers remained informed of new products, styling options, and in-store promotions—bridging communication between digital channels and in-store engagement.
- Demonstrated problem-solving and leadership by helping resolve customer challenges, coordinating alternatives for out-of-stock items, and ensuring client satisfaction in a fast-paced luxury retail environment.
- Built strong client relationships through personalized styling sessions and curated outfit recommendations, reinforcing the brand’s commitment to creativity, craftsmanship, and exceptional service.
Retail Associate
PaperBuzz
Raleigh, NC
02.2023 - 05.2023
- Strengthened product knowledge across diverse merchandise categories, becoming a reliable resource for guests and supporting the store’s reputation for outstanding service.
- Managed and enhanced in-store displays with a focus on visual consistency and detail, contributing to seasonal resets, new product launches, and storewide merchandising objectives.
- Maintained high-quality standards by resolving customer issues, conducting floor checks, and ensuring inventory and product labeling remained accurate—skills transferable to auditing product data and validating item attributes.
- Assisted with social media updates and product features, helping ensure information was accurate, current, and aligned with brand messaging—mirroring the need to maintain up-to-date product documentation.
- Worked collaboratively with store leadership to support daily operations, demonstrating strong communication skills and adaptability within a cross-functional team environment.
Teacher Assistant
Cary Dance Productions
Cary, NC
01.2017 - 06.2022
- Collaborated with lead teachers to develop lesson plans, improving class structure and efficiency
- Quick on my feet and could adapt the classroom to any issues that occurred
Crumbl Cookie Employee
Crumbl Cookies
Cary, NC
12.2020 - 05.2021
- Exhibited exceptional customer service, enhancing customer satisfaction
- Resolved customer complaints efficiently, improving store reputation
- Boosted team morale through supportive and collaborative behavior
Education
Fashion And Textile Management - Concentration in Brand Management and Marketing, Minor in Business Administration
North Carolina State University
Raleigh, NC12-2026
Bachelor of Science - Fashion
Lorenzo De Medici
Florence, Italy High School Diploma -
Cardinal Gibbons High School
Raleigh05.2022
Skills
- Product Knowledge & Attribute Understanding
- Cross-Functional Collaboration
- Visual Merchandising & Styling
- Data Accuracy & Detail Orientation
- Customer Communication & Luxury Service
- Problem-Solving & Decision-Making
- Brand Presentation & Social Media Support
- Inventory & Product Information Management
Timeline
Retail Associate/Stylist
Gena Chandler
05.2024 - Current
Retail Associate
PaperBuzz
02.2023 - 05.2023
Crumbl Cookie Employee
Crumbl Cookies
12.2020 - 05.2021
Teacher Assistant
Cary Dance Productions
01.2017 - 06.2022
Fashion And Textile Management - Concentration in Brand Management and Marketing, Minor in Business Administration
North Carolina State University
Bachelor of Science - Fashion
Lorenzo De Medici
High School Diploma -
Cardinal Gibbons High School