Audrey Hernandez
Pflugerville,TX
Summary
Ambitious Diagnostic Medical Sonography student with a strong foundation in patient care and healthcare protocols. Skilled in providing empathetic support to patients while ensuring their comfort and understanding during medical procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Breast Imaging Liaison/ Patient Care Advocate
Austin Radiological Association
Cedar Park, TX
12.2023 - Current
- Acted as a key point of contact between radiologist, technologist and referring providers to ensure seamless communication and coordination of breast imaging services.
- Scheduled and managed imaging appointments prioritizing urgent cases and optimizing workflow efficiency.
- Assisted in tracking patient follow-ups, ensuring timely completion of diagnostic imaging and continuity of care.
- Advocate for patient needs by addressing billing issues, coordinating financial assistance programs, and expediting prior authorizations.
Medical Office Specialist
Cardiovascular Specialists of Texas
Austin, TX
07.2023 - 12.2023
- Managed front-office operations, including patient check-in/check-out, scheduling appointments, and handling incoming calls with professionalism and efficiency.
- Verified patient insurance information, processed authorizations, and collected co-pays to ensure accurate billing and compliance with office policies.
- Maintained and updated patient records in electronic medical records systems, ensuring accuracy and adherence to HIPAA regulations.
Consumer Success Representative
Realtor.com
Austin, TX
11.2022 - 05.2023
- Delivered exceptional customer service by assisting users with inquiries related to home searches, account management, and platform features.
- Guided homebuyers, sellers, and renters through Realtor.com platform to maximize their experience and achieve their real estate goals.
Education
Diagnostic Medical Sonography -
The College of Health Care Professions
Austin, TX04-2026
Skills
- Patient care
- Prioritization
- Multitasking
- Patient positioning techniques
- Compliance with clinical protocols
- Team collaboration
Clinical Experience
Clinical Rotation 1 - Seton Smithville
March 2025-June2025
Abdomen & Vascular Exposure
Clinical Rotation 2 - ARA Manor
July 2025-October 2025
Outpatient general clinical. Abdomen, Vascular, OBGYN & Breast exposure
Clinical Rotation 3 - Multi Site Placement
October 2025-present
Dell Children's North
Pediatric focused hospital
CommUnityCare Clinic Southeast
Outpatient clinic specializing in routine OB imaging
Certification
• Basic Life Support (BLS), American Heart Association (AHA), October 2024
• Trophon High-Level Disinfection Certification, November 2025
•ARDMS Sonography Principles & Instrumentation (SPI) - Passed, December 2024
• Trophon High-Level Disinfection Certification, November 2025
•ARDMS Sonography Principles & Instrumentation (SPI) - Passed, December 2024
Timeline
Breast Imaging Liaison/ Patient Care Advocate
Austin Radiological Association
12.2023 - Current
Medical Office Specialist
Cardiovascular Specialists of Texas
07.2023 - 12.2023
Consumer Success Representative
Realtor.com
11.2022 - 05.2023
Diagnostic Medical Sonography -
The College of Health Care Professions