Audrey Hill
Mount Juliet,TN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Waffle House
03.2026 - Current
- Provided friendly service to customers in a fast-paced dining environment.
- Took customer orders accurately and efficiently during busy shifts.
- Maintained cleanliness of tables and dining area throughout shifts.
- Handled cash transactions and processed payments effectively.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Arranged place settings with clean napkins and tableware to prepare for incoming guests.
Dog Groomer
PetSmart
02.2026 - 03.2026
- Provided excellent customer service to pet owners during appointments.
- Handled various dog breeds while assessing grooming needs and preferences.
- Collaborated with team members to ensure efficient workflow in the salon.
- Scheduled grooming appointments and managed customer inquiries effectively.
Pet Sitter
Various
03.2019 - 01.2026
- Trained pets on basic commands and good behavior, reinforcing positive actions.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Maintained cleanliness of pets' living areas, including the cleaning of litter boxes and cages.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Canine Coach
Dogtopia
10.2025 - 12.2025
- Facilitated group training sessions, promoting teamwork and healthy interactions among dogs.
- Implemented safety protocols to ensure a secure environment for both pets and staff.
- Organized playgroups based on dog size and temperament to enhance socialization experiences.
- Established appropriate disciplinary actions when necessary according to established policies.
Support Staff Member
Camp Marymount
05.2025 - 08.2025
- Assisted in daily camp operations by supporting staff with administrative tasks and event setup.
- Maintained inventory of supplies, ensuring all necessary materials were stocked and organized.
- Contributed to a positive camp environment by interacting with campers and fostering a welcoming atmosphere.
- Coordinated with team members to ensure smooth transitions between scheduled activities.
- Implemented safety protocols during activities to promote a secure environment for all participants.
- Assisted with the setup and breakdown of events, ensuring all equipment was properly handled.
- Resolved camper concerns and facilitated positive communication between campers and staff.
- Participated in regular team meetings to discuss current projects and goals.
Ice Cream Server
Baskin Robbins Ice Cream
05.2024 - 07.2024
- Operated cash register to collect payments from customers.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Processed customer complaints professionally while maintaining a friendly attitude toward them.
- Greeted customers and provided menu information.
- Cleaned tables, chairs, and dining areas after customer use.
- Ensured that all health regulations were followed during food preparation and storage processes.
- Restocked supplies of napkins, straws, spoons, and other items as needed.
Dock Hand
Freedom Boat Club
05.2024 - 06.2024
- Provided assistance to personnel working around the dock area.
- Stowed away containers and materials safely onboard vessels.
- Communicated with vessel captains regarding delivery times and arrival dates.
- Performed regular maintenance on dock equipment and machinery.
Volunteer
Grow Academy
07.2023 - 12.2023
- Maintained a neat environment by organizing toy bins and bookshelves.
- Established and maintained a safe play environment for children.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Attended staff meetings and training sessions to improve childcare skills.
- Dressed children and changed diapers.
- Maintained safe play environment.
- Observed and monitored the safety of all children in care.
Food Runner
Scoreboards Bar & Grill
05.2023 - 07.2023
- Assisted with clearing plates from tables after meals were completed.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Maintained supplies such as napkins, silverware, glassware, and plates throughout the shift.
- Ensured that all orders were correct before leaving the kitchen area.
- Delivered food to guests on time while following safety protocols.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Organized food orders and ensured the accuracy of items served to customers.
- Followed proper sanitation guidelines when handling food products.
Education
High School Diploma -
Father Ryan High School
Nashville, TN05-2024
Bachelor of Arts - Audio Engineering Technology
Belmont University
Nashville, TNSkills
- Customer service and relationship management
- Attention to detail
- Critical thinking
- Quality assurance
- Efficiency and speed
- Team collaboration
- Integrity and trustworthiness
- Event coordination
- Inventory management
- Cleaning and sanitization
Education and Training
other,other
Timeline
Server
Waffle House
03.2026 - Current
Dog Groomer
PetSmart
02.2026 - 03.2026
Canine Coach
Dogtopia
10.2025 - 12.2025
Support Staff Member
Camp Marymount
05.2025 - 08.2025
Ice Cream Server
Baskin Robbins Ice Cream
05.2024 - 07.2024
Dock Hand
Freedom Boat Club
05.2024 - 06.2024
Volunteer
Grow Academy
07.2023 - 12.2023
Food Runner
Scoreboards Bar & Grill
05.2023 - 07.2023
Pet Sitter
Various
03.2019 - 01.2026
Bachelor of Arts - Audio Engineering Technology
Belmont University
High School Diploma -
Father Ryan High School