Audrey Hlavin
Washington,DC
Summary
High-achieving Sophomore at UNC Charlotte, consistently maintaining honor roll status and recognized as a Chancellor's List scholar. A results-driven individual with a passion for cultivating meaningful relationships and fostering connections with diverse stakeholders. Possessing an open-minded and adaptable approach, eager to embrace new challenges and explore innovative opportunities. Demonstrated ability to effectively manage time and prioritize tasks, thriving in fast-paced environments and high-pressure situations. Committed to achieving excellence in all endeavors through proactive problem-solving and dedication to continuous personal and professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Indoor Play Cafe Attendant
Bumble Brews
08.2020 - Current
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Greet and welcome guests, ensuring a friendly and inviting atmosphere for families visiting the indoor play area.
- Create a warm and welcoming environment for children, ensuring they have a safe and enjoyable play experience.
- Engage with children through interactive play and activities, fostering a positive and inclusive atmosphere for all guests.
- Collaborate with the management team to implement and uphold cafe policies, procedures, and safety guidelines.
Cheer Captain
Apex High School
01.2019 - 01.2022
- Serving as a current Varsity cheer captain during football and basketball seasons
- Led and motivated a team of cheerleaders, fostering a positive and united spirit within the squad.
- Developed and maintained key relationships with fellow athletes, coaching staff and school administrators and professors
- Represented the cheerleading program at school functions and community events, upholding a professional and enthusiastic image.
- Organized and coordinated team appearances at competitions, achieving most improved and MVP on the team, and outstanding team mate award out of the whole school.
- Attended all practices, meetings and workouts on time
Cashier
Dunkin Donuts
06.2020 - 11.2020
- Worked on Cashier at the window and front of the store, helped clean up, andmade drinks
- Provided exceptional customer service
- Accurately processed customer transactions and maintained cash drawer
- Greeted guests and helped them select food and beverage items using menuknowledge
- Worked in fast paced and exacting environment with no room for error
Education
Bachelor of Arts - Special Education
University of North Carolina At Charlotte
Charlotte, NC05.2026
High School Diploma -
Apex High School
Apex, Nc06.2022
Skills
- Relationship development
- Upselling Strategy
- Adaptability and Flexibility
- Customer Needs Assessments
- CPR certified
- Educational Strategies
Accomplishments
- Selected to receive the North Carolina Teaching Fellows Scholarship
Certification
- CPR certified
Timeline
Indoor Play Cafe Attendant
Bumble Brews
08.2020 - Current
Cashier
Dunkin Donuts
06.2020 - 11.2020
Cheer Captain
Apex High School
01.2019 - 01.2022
Bachelor of Arts - Special Education
University of North Carolina At Charlotte
High School Diploma -
Apex High School