Audrey Ho
San Jose,CA
Summary
Hard working, diligent, and responsible college student seeking to obtain a job that will allow to apply and develop a variety of skills that may benefit whether in the workplace or personal life.
Overview
2
2
years of professional experience
Work History
Sales Associate
Banana Republic Factory Store, Shopping Mall Store
06.2021 - 07.2022
- Rang up and checked out customers with purchases & returns
- Assisted co-workers in fitting rooms
- Kept healthy and communicative relationship with all co-workers and managers
- Followed any instructions and orders given from managers
- Organized 20 racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped 10-15 customers a day locate products and checked store system for merchandise at other sites.
- Answered 5 customer questions a day regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Completed 10 orders daily and organized product deliveries to meet customer timetables.
Office Assistant
A&A Precision
06.2020 - 06.2021
- Helped as assistant and fulfilled responsibility of taking care of office work
- Organized paper and supplies throughout office
- Maintained place to keep tidy to continue work smoothly
- Took 5-10 phone calls and responded to important emails
- Assisted in filing papers in files and dividers to ensure access to information easier
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with 5 customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Handled client correspondence and tracked records to foster office efficiency.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor of Arts -
University of California - Davis
Davis, CA06.2024
Associate of Science - Business Administration
Mission College
Santa Clara, CA05.2022
High School Diploma -
Milpitas High School
Milpitas, CA06.2020
Skills
- Ability to adapt to new and fast-paced environments
- Organizational skills
- Being able to work as team
- Good communication
- Good listener and fast learner
- Ability to work under pressure
- Organizing and Categorizing Data
- Answering Phones
- Schedule Management
- Customer Engagement
- Event and Meeting Planning
- Human Resources
- Accounting Support
- Cultural Awareness
Languages
English
Native or Bilingual
Vietnamese
Elementary
Timeline
Sales Associate
Banana Republic Factory Store, Shopping Mall Store
06.2021 - 07.2022
Office Assistant
A&A Precision
06.2020 - 06.2021
Bachelor of Arts -
University of California - Davis
Associate of Science - Business Administration
Mission College
High School Diploma -
Milpitas High School
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