Audrey Holbrook
Saint Albans
Summary
Committed and compassionate on providing quality care for animals and individuals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.
Overview
8
8
years of professional experience
Work History
Head Kennel Technician
Putnam County Animal Shelter
08.2025 - Current
- Assisted in daily care routines for kennel animals, ensuring cleanliness and comfort.
- Learned to monitor animal health and behavior, reporting concerns to senior staff.
- Supported feeding schedules and dietary needs for various breeds and sizes.
- Maintained equipment and supplies, contributing to a safe working environment.
- Collaborated with team members to implement effective cleaning protocols.
- Participated in training sessions on animal handling techniques and safety practices.
- Adapted quickly to changing tasks in a fast-paced kennel environment.
- Provided comprehensive training for new hires, emphasizing safety protocols and best practices for animal care.
- Administered medication according to veterinarian instructions, closely monitoring the effects on animal health and wellbeing.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Kept animals clean and free of contaminants to promote optimal health.
Kennel Technician
Huntington Cabell/ Wayne Animal Shelter
01.2025 - 06.2025
- Cleaned and sanitized animal enclosures to maintain hygiene standards.
- Monitored animal behavior and health, reporting any concerns to veterinary staff.
- Assisted in feeding and providing fresh water to shelter animals daily.
- Organized and maintained supplies, ensuring availability of necessary tools for care tasks.
- Supported kennel operations by handling administrative tasks, including record-keeping for animals.
Cashier
Super Quick
02.2025 - 04.2025
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations for purchases.
- Handled cash, credit, and check payments while ensuring proper change distribution.
Patient Care Specialist
St Mary’s Medical Center
01.2024 - 12.2024
- Maintained accurate patient information in electronic health record systems
- Maintained a clean, safe, and organized environment for patients by diligently adhering to infection control protocols and properly disposing of hazardous materials.
- Facilitated patient mobility and daily living activities, promoting quicker recovery process.
- Conducted patient satisfaction surveys to identify areas for improvement, leading to targeted enhancements in care delivery.
- Monitored patient vital signs and reported changes to nursing staff, aiding in timely interventions.
- Provided emotional support to patients and families, easing anxieties and improving overall care experience.
- Enhanced patient comfort by providing compassionate care and attention during their stay.
- Assisted in minor medical procedures, ensuring smooth and efficient process.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Delivered high-quality care to cancer patients in hospital facility.
Endoscopy Technician
St Mary’s Medical Center
02.2023 - 12.2023
- Assisted in preparing endoscopic equipment and maintaining cleanliness in procedure rooms.
- Collaborated with medical staff to ensure efficient patient flow during endoscopy procedures.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted doctors, nurses and support staff by preparing for patient procedures.
- Assisted medical staff by preparing patients for procedures.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Handled transfers of scopes to various departments for maintenance and routine repairs.
- Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
- Assisted with transportation of scopes for repairs and maintenance.
- Prepared for upcoming procedures by effectively setting up and tearing down rooms.
Waitress
Lost Art Of Culinary
01.2018 - 12.2023
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Cashier
Austin’s Ice Cream
06.2021 - 10.2022
- Collaborated with team members to streamline checkout procedures during peak hours.
- Implemented best practices for customer service to foster repeat business and loyalty.
- Monitored inventory levels at checkout to prevent stockouts and improve sales efficiency.
- Adapted quickly to new payment systems and technologies to enhance transaction speed.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Certification - Nursing
St Mary’s School Of Nursing
Huntington, WV01-2024
High School Diploma -
Spring Valley High School
Huntington, WV05-2022
Skills
- Animal handling expertise
- Compassion and empathy
- Animal restraint techniques
- Sanitation protocols
- Feeding management
- Animal bathing
- Teamwork
- Teamwork and collaboration
- Customer service
- Honest and dependable
- Time management
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Human and animal safety
- Relationship building
- Team building
- Housekeeping duties
- Feeding and watering
- Self motivation
- Medication administration
- Infection control
- Goal setting
Timeline
Head Kennel Technician
Putnam County Animal Shelter
08.2025 - Current
Cashier
Super Quick
02.2025 - 04.2025
Kennel Technician
Huntington Cabell/ Wayne Animal Shelter
01.2025 - 06.2025
Patient Care Specialist
St Mary’s Medical Center
01.2024 - 12.2024
Endoscopy Technician
St Mary’s Medical Center
02.2023 - 12.2023
Cashier
Austin’s Ice Cream
06.2021 - 10.2022
Waitress
Lost Art Of Culinary
01.2018 - 12.2023
Certification - Nursing
St Mary’s School Of Nursing
High School Diploma -
Spring Valley High School