Audrey Huff
1201 ENTERPRISE AVE APT 231,TX
Summary
Enthusiastic professional, focused on the best interests of children as well as correcting family issues directed at sufficient reunification strategies. A professional who understands family dynamics and the negative impacts of neglect and physical abuse on child development.
Developed strong client support and resource coordination skills in fast-paced environment. Demonstrates excellent problem-solving abilities and effective communication techniques. Seeking to transition into new field to leverage and expand these skills for impactful client-focused work.
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills in Coordinator role.
Overview
16
16
years of professional experience
Work History
Internal Case Manager
Moodyneuro Rehabilitation Institute
07.2020 - Current
- Facilitated services improving client satisfaction.
- Developed individualized care plans for effective client support.
- Improved client outcomes by collaborating with multidisciplinary teams.
- Facilitated communication between clients and service providers, streamlining care delivery.
- Advocated for client rights, ensuring access to necessary resources and services.
Investigative Specialist IV
Texas Department of Family Protective Services
07.2015 - Current
- Respond quickly in crisis situations involving children who may be in an abusive or neglectful situation
- Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children
- Observe children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect including serious injuries and child fatalities
- Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation
- This may include medical staff, teachers, law enforcement, etc
- Assesses child safety and takes the necessary actions to protect the child as appropriate
- This could include removing a child from their family
- Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources
- Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner
- Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community
Community Supervision Officer
Harris County Community Supervision and Corrections Department
06.2014 - 07.2015
- Supervised clients to monitor compliance with the orders of the Courts
- Referred clients to appropriate community resource agencies in an effort to effectuate their rehabilitation
- Ensured all fees were paid on a timely basis
- Maintained accurate chronological records on all client activity
- Assist the Courts in revocation hearings as necessary
- Prepared monthly statistical reports
- Notified the Court immediately, through proper channels, of any violation of probation
- Implements Evidence-Based Practices such as Motivational Interviewing in caseload management
- Ensured compliance with all Community Justice Assistance Division Standards
- Observed collection of urine samples for drug screening on clients on probation to assure that no foreign substance is introduced into the sample as needed
Investigative Specialist IV
Texas Department of Family Protective Services
11.2008 - 12.2013
- Respond quickly in crisis situations involving children who may be in an abusive or neglectful situation
- Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children
- Observe children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect including serious injuries and child fatalities
- Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation
- This may include medical staff, teachers, law enforcement, etc
- Assesses child safety and takes the necessary actions to protect the child as appropriate
- This could include removing a child from their family
- Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources
- Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner
- Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community
Education
Bachelor’s of Science - Political Science, Sociology
Houston Baptist University
Associate’s of Science - Criminal Justice, Social Work
Lee College of Baytown
Masters - Child And Adolescent Developmental Psychology
Northcentral University
San Diego, CA10.2023
Skills
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
- A positive attitude and sense of humor, ability to maintain a healthy balance between your personal and professional life
- Ability to work with clients and achieve positive outcomes with good communication, organization, critical thinking, problem solving, and time management skills
- Resilience, flexibility, and high energy
- MS word, excel, and outlook
Timeline
Internal Case Manager
Moodyneuro Rehabilitation Institute
07.2020 - Current
Investigative Specialist IV
Texas Department of Family Protective Services
07.2015 - Current
Community Supervision Officer
Harris County Community Supervision and Corrections Department
06.2014 - 07.2015
Investigative Specialist IV
Texas Department of Family Protective Services
11.2008 - 12.2013
Bachelor’s of Science - Political Science, Sociology
Houston Baptist University
Associate’s of Science - Criminal Justice, Social Work
Lee College of Baytown
Masters - Child And Adolescent Developmental Psychology
Northcentral University
Similar Profiles
Ayah AbdallahAyah Abdallah
Intern at Kessler Institute of Rehabilitation-Center for Stroke and RehabilitationIntern at Kessler Institute of Rehabilitation-Center for Stroke and Rehabilitation
VERONICA PRIEURVERONICA PRIEUR
Sports Physical Therapist at Detroit Medical Center Rehabilitation Institute of MichiganSports Physical Therapist at Detroit Medical Center Rehabilitation Institute of Michigan
Katherine WertsKatherine Werts
Director of Quality & Risk at The Quad Cities Rehabilitation InstituteDirector of Quality & Risk at The Quad Cities Rehabilitation Institute
Jose Michael FloresJose Michael Flores
Quality Assurance/ATC Evaluation Sergeant at 1-11th Aviation RegimentQuality Assurance/ATC Evaluation Sergeant at 1-11th Aviation Regiment
Benjamin KesterBenjamin Kester
Logistics Solutions Engineer at Corporate Traffic LogisticsLogistics Solutions Engineer at Corporate Traffic Logistics