Summary
Overview
Work History
Education
Skills
Timeline
Generic

AUDREY IVEY

FT WORTH,TX

Summary

With a proven track record at Advance Auto Parts, I excel in enhancing operational efficiency and customer satisfaction. Skilled in dock management and adept at time management, I've streamlined warehouse operations, significantly reducing downtime. My leadership in shipping coordination and ability to motivate teams have consistently driven productivity and profitability.

Experienced [Receiving Lead] with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Resourceful [FOCUSED] worker with [12] years of experience. Follow written or verbal directions to carry out efficient work moving, storing, and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities.

Overview

35
35
years of professional experience

Work History

Receiving Lead

Advance Auto Parts
08.2014 - 06.2024
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Delivery Driver/Retail Merchandiser

O'Reilly Auto Parts
04.2012 - 08.2014
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Verified accuracy of all deliveries against order forms.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Kept detailed records of deliveries and money received from customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Inspected load security and checked for damages.
  • Filled out load paperwork and DOT-mandated log books.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Fostered positive working relationships with regular customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution. Operated light trucks to deliver loads as far as 50 miles from home location.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Arranged consistent shelves, bins, and racks at 4 locations by following established planograms.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Reviewed order slips, picked products and staged merchandise to be shipped.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Received new stock and input values into computer system.
  • Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked shelves to match planogram images and instructions.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Kept work areas neat, clean and free from debris.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Maintained store assets with effective loss prevention strategies.
  • Transported merchandise pallets to move in warehouse.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Located needed merchandise in inventory using AS400 software and placed on skids for transport to shelves.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Greeted customers and directed to requested products.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked designated items on shelves, end caps and displays.
  • Checked product levels and recommended new purchases.
  • Picked and packed order items.
  • Safely and securely loaded items to prevent damage during transport.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Followed orders precisely for correct items, sizes and quantities.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Owner/Operator

IVY LEAGUE PAINTING
05.1989 - 02.2012
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Established foundational processes for business operations.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

High School Diploma -

FRIEDWICH FROBEL SCHULE
VIERNHEIM, GERMANY
06-1974

Skills

  • Stock organization
  • Cycle counting
  • Warehouse operations
  • Shipping and receiving
  • Self-motivated and independent

Timeline

Receiving Lead

Advance Auto Parts
08.2014 - 06.2024

Delivery Driver/Retail Merchandiser

O'Reilly Auto Parts
04.2012 - 08.2014

Owner/Operator

IVY LEAGUE PAINTING
05.1989 - 02.2012

High School Diploma -

FRIEDWICH FROBEL SCHULE
AUDREY IVEY