Audrey Jacobberger

Self-studied to become certified Salesforce Administrator

As the ONLY product designer, masterminded efficient, pleasant user experiences in mobile and web apps designed for the supply chain and ERP industries by collaborating with many teams across a global company. (Agile/Scrum)

Key Systems: Sketch App, InVision (including Freehand), InVision DSM, Jira, Confluence, Azure DevOps Services

- Spearheaded user and usability research for ERP and inventory-management software

- Re-branded and designed a suite of 12+ inventory-management apps (tablet and phone) in a fast-paced Agile environment, convincing even the toughest "old school" customers to migrate to the new tech

- Known as one who could effectively collaborate with anyone in the organization, creating an environment of empathy and productivity

- Deployed and managed a company-wide design system which reduced design and development work and technical debt by 50%+

- Performed 20+ usability evaluations of software features daily for 5+ development and management teams, affecting 200+ devs and even more users, which doubled user adoption of those features

- Evangelized and integrated a guide to UX/UI best practices (which I created) into developer processes for 200+ devs

- Managed and mentored a junior User Interface Designer to develop the skills needed in the UI Design field

- Synthesized complex project requirements from 5+ teams (internal and external) involving multiple systems into straightforward tasks, effectively communicated them, and delivered on them

Key Systems: Coda, Jira, Azure DevOps Services

- Led a successful pilot co-working relationship with a global team of 5 developers

- Trained peers to excel at independent development in a proprietary coding language based on XML

- Streamlined 5+ applications - single-handedly - between two companies through a software acquisition

- Architected and developed 3 efficient, successful inventory-management mobile (phone/tablet) apps from complex requirements from start to finish, following Kanban practices

- Rescued an install and a project go-live in crises on different occasions

- Expertly "broke" software during extensive unit testing of 10+ apps - known to catch 99.9% of bugs before they get into the wild