Audrey Ann Jenkins
Killeen,TX
Summary
Dynamic and reliable professional with extensive experience as a Front Gate Attendant at Level 10, excelling in visitor screening and safety enforcement. Demonstrated exceptional communication and problem-solving skills, ensuring a welcoming atmosphere while maintaining security protocols. Proven ability to adapt under pressure and lead teams effectively, contributing to operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Gate Attendant
Level 10
Austin, TX
11.2022 - 11.2024
- Managed guest check-in and check-out processes efficiently.
- Monitored facility access to ensure safety and security protocols were followed.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Maintained cleanliness and organization of front gate area to enhance visitor experience.
- Communicated effectively with team members to streamline operations and resolve issues.
- Trained new staff on operational procedures and safety standards at front gate.
- Handled guest inquiries professionally, ensuring they received accurate information and prompt assistance.
- Assisted in training new Front Gate Attendants, sharing best practices for efficient operations.
- Implemented emergency procedures when necessary, coordinating effectively with other team members for quick response times.
- Provided excellent customer service even during peak times, maintaining composure under pressure.
- Demonstrated adaptability by quickly adjusting to unexpected changes in daily schedules or staffing levels.
- Ensured smooth traffic flow by directing vehicles to appropriate parking areas and assisting with accessibility needs.
- Maintained clean surroundings at the front gate area, contributing to an organized first impression of the park.
- Contributed to a welcoming atmosphere, greeting guests with a smile and offering assistance as needed.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Kept check-in area clean and neat at all times.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Completed hourly patrols of facility, grounds and perimeter.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
Construction Flagger
Level 10
Austin, TX
11.2022 - 11.2024
- Learned traffic control procedures to ensure safety on work sites.
- Facilitated setup and upkeep of road signage in construction areas.
- Managed vehicle movement to ensure smooth operations amid construction.
- Communicated effectively with drivers and pedestrians to enhance safety.
Education
High School Diploma -
TBA
Franklinville, NY06.1998
Skills
- Patience and empathy
- Basic maintenance
- Vehicle inspection
- Visitor screening
- Policy enforcement
- Parking management
- Security awareness
- Gate operation
- Physical fitness
- Perimeter security
- Facility patrols
- Premises patrols
- Gate management
- Identity checks
- Safety reviews
- Teamwork
- Teamwork and collaboration
- Team player
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Punctuality
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Team leadership
- Organizational skills
- Patrolling
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Detail-oriented
- Attentive and observant
- Cooperative attitude
- Physical strength
- Team building
- Security procedures
- Self motivation
- Ground patrol
- Employee and visitor screening
- Time management abilities
- Continuous improvement
Certification
30- hour Construction Safety and Health
14-602207221
Date issued 5/17/2023
Flagger Training
2-26611178
Date issued 01/21/2022
Timeline
Front Gate Attendant
Level 10
11.2022 - 11.2024
Construction Flagger
Level 10
11.2022 - 11.2024
High School Diploma -
TBA