Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Klein

Agoura,CA

Summary

I really enjoy working around people and I have excellent communication skills. It is important to me to work hard and always be the most authentic version of myself. I believe that it is important to do your best no matter what. I am a fast learner and I can quickly adjust to any situation. Customer service is one of my best attributes. I love working around children and I am passionate about helping others. I am also very creative and I am a musician. I have been playing the flute for around 7 years now.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Lampost Pizza
10.2022 - Current
  • Gained experience on the restaurant business.
  • Increased customer loyalty and retention.
  • Prepared salads.
  • Working in a very large restaurant.
  • Handled birthday and team parties.
  • Served beer and wine at the bar.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.


Child Care Worker

We Rock The Spectrum
07.2021 - 02.2023
  • Began working at W.R.S at 16 years old
  • Ran the gym by myself from opening to closing on the weekends
  • Communicated with parents regarding child's behavior, daily activities, and concerns.
  • Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
  • Taught children educational games to reinforce learning of alphabets and numbers.
  • Prepared and served nutritious and healthy meals and snacks.

Special Needs Nanny

Private Care
08.2022 - 10.2022
  • Worked with a seven year old boy who was on the spectrum.
  • I adapted to his schedule and made sure he was always comfortable and happy.
  • Monitored his play activities to verify safety.
  • Organized activities that enhanced his physical, emotional and social well-being.
  • Assisted with light housekeeping duties as well as running errands.
  • Drove him to Karate and his other appointments.
  • Made him meals and snacks.
  • Read books and went over his school work with him.

Associate

Tifa Chocolate & Gelato
03.2022 - 08.2022
  • Worked as a cashier and served the gelato.
  • Learned excellent customer service skills.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Worked varied hours to meet seasonal and business needs.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Maintained relationships with customers to maximize sales opportunities.

Education

High School Diploma -

Agoura High School
Agoura Hills, CA
06.2023

Skills

  • Hard worker
  • Excellent leader
  • Food and Beverage Experience
  • Adaptable and Flexible
  • Cooperative Attitude
  • Hospitality and Accommodation
  • Opening and Closing Procedures
  • Collaborative Relationships
  • Feedback Acceptance
  • Guest Satisfaction
  • Cleaning and Sanitizing
  • Handheld Computer Device Software
  • Speaking

Timeline

Cashier Team Lead

Lampost Pizza
10.2022 - Current

Special Needs Nanny

Private Care
08.2022 - 10.2022

Associate

Tifa Chocolate & Gelato
03.2022 - 08.2022

Child Care Worker

We Rock The Spectrum
07.2021 - 02.2023

High School Diploma -

Agoura High School
Audrey Klein