Audrey Krenik
Le Center,MN
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
17
17
years of professional experience
Work History
Social Work Team Lead
Le Sueur County Department of Human Services
07.2018 - Current
- Opens cases and develops social service plans for clients, parents, and their interested parties to best serve the client the least restrictive and most natural setting.
- Conducts and compiles case evaluations for the purpose of assessing problems and determining appropriate treatment plans.
- Prepares and maintains case records.
- Monitors the services provided to the client by ensuring appropriate service has been chosen and is meeting their needs.
- Assists with keeping accurate and timely records of services provided and service provider interaction with clients.
- Testifies in court and assists with other legal matters related to program area and/or case work.
- Provides work assignments, technical assistance, case direction and evaluation assistance to other agency social workers and staff on behalf of supervisor.
- Assists unit supervisor with staffing and training needs. * Assists to schedule and coordinate training for the unit.
- Attends various meetings and leads committees or groups as a representative of the county and division.
- Data analysis using various methods to determine trends and tracking performance on mandatory performance measures in addition to areas of interest to the agency.
- Liaison work and training the community (Law Enforcement, Schools, Service Providers and others) communicating the latest local, state and national data related to concerns specific to the audience's scope of influence in addition to the county as a whole.
- Researches, writes and monitors grants for services and/or equipment that may benefit the unit and/or agency.
- Assists with program development, best practice/procedure standards and community projects independently or within a multidisciplinary team.
Chemical Use Assessor
Le Sueur County Department of Human Services
01.2015 - 07.2021
- Interview individuals in need of a chemical use assessment.
- Coordinated and collaborated with family members, friends, other providers to ensure accurate completion of assessment.
- Produced recommendations based on client interview, observation and collateral contact.
- Facilitated coordinator of care based on recommendations that may include: chemical health treatment referrals, coordination, approval for funding.
- Maintained contact with individual to ensure connection with needed resources and services.
Agency Social Worker
Le Sueur County DHS
07.2009 - 07.2018
- Assisted clients in navigating public assistance programs, increasing their ability to access essential resources such as housing, healthcare, and financial aid.
- Supported client independence through the development and implementation of individualized service plans.
- Facilitated group sessions for clients, fostering a supportive environment for personal growth and change.
- Increased client satisfaction by providing timely and appropriate crisis intervention services.
- Delivered culturally competent services tailored to the unique needs of diverse populations within the community served by the agency.
- Ensured compliance with all state regulations governing social work practice while maintaining high ethical standards throughout all client interactions.
- Mentored and supervised new social workers, providing guidance on best practices for successful case management.
- Advocated for clients in court proceedings as necessary, presenting detailed case information to judges and legal counsel.
- Maintained working relationships with staff.
- Coordinated care among various service providers to ensure continuity between medical professionals, mental health providers, educational institutions, and other relevant agencies.
- Developed strong rapport with clients by maintaining consistent communication and demonstrating genuine concern for their wellbeing.
- Improved community resources access for clients by establishing partnerships with local organizations.
- Continuously expanded professional knowledge by attending conferences, workshops, and trainings to stay current with industry trends and innovations in order to provide the highest quality of care for clients.
- Enhanced client relationships by conducting thorough assessments and developing personalized case plans.
- Implemented treatment modalities in working with individuals, families and groups to achieve treatment goals.
- Conducted comprehensive assessments to identify client needs, strengths, and barriers to success.
- Collaborated with interdisciplinary teams to create holistic care plans addressing various aspects of clients'' lives.
- Maintained accurate documentation of client interactions, interventions, and progress towards goals in accordance with agency guidelines.
- Implemented evidence-based interventions proven effective in helping clients overcome challenges related to substance abuse, mental health issues, or interpersonal conflict resolution.
- Updated client documentation for accurate, compliant and current records.
- De-escalated stressful situations through individual and family crisis interventions.
- Supported clients and families with empathy and compassion during difficult times.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Advocated for clients to assure respected rights and wishes.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Child Support Enforcement Aide
Le Sueur County DHS
03.2008 - 07.2009
- Reviews court orders establishing support payments and prepare documents for accounting and computer input and maintenance; which generate billings, case management reports and statistical reports.
- Enter data into computer system
- Assists child support officers in investigating the identity, location, and financial status of absent parents by making telephone and written inquiries to individuals and agencies and reviewing relevant case files.
- Monitors on-going accounts for compliance with court orders and recommend action with regard to delinquent accounts, i.e., income withholding, referring case to child support officer to pursue court remedy.
- Interviews payees to obtain factual information in completing the necessary paperwork and to open and maintain IV-D cases.
Education
Master of Science - Human Services Administration
Capella University
Minneapolis12-2009
Bachelor of Science - Community Health
Minnesota State University
Mankato, MN05-2007
Skills
- Attention to detail
- Conflict resolution
- Schedule management
- Client communication
- Deadline management
- Strategic planning
- Project management
- Program development
Accomplishments
Assisted in development of the Community Connections Project, which was a new program to Le Sueur County. This program required detailed planning, consistency, relationship building. It has been successfully implemented for close to 8 years.
Timeline
Social Work Team Lead
Le Sueur County Department of Human Services
07.2018 - Current
Chemical Use Assessor
Le Sueur County Department of Human Services
01.2015 - 07.2021
Agency Social Worker
Le Sueur County DHS
07.2009 - 07.2018
Child Support Enforcement Aide
Le Sueur County DHS
03.2008 - 07.2009
Master of Science - Human Services Administration
Capella University
Bachelor of Science - Community Health
Minnesota State University
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