Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Server
Gristmill River Restaurant And Bar
01.2023 - Current
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Supervised server staff and simultaneously served personal section of tables.
Associate
In N Out Burger
11.2017 - 09.2023
Worked varied hours, days, nights and weekends as business needs dictate.
Resolved concerns with products or services to help with retention and drive sales.
Mentored and coached other team members to meet daily sales goals.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Administrative Assistant
Skydive Spaceland San Marcos
02.2022 - 09.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Forecasted production schedules and adjusted plans to accommodate changes in demand.
Math Tutor
Mathnasium Learning Center
02.2022 - 04.2022
Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Supported students with helpful study habits and exam strategies.
Used positive reinforcement, repetition and review to help students master challenging material.
Created study guides and plans for student exam preparation based on self-designed practice tests and school curricula.
Operations Team Member
Lifetime Fitness Center
10.2018 - 09.2019
Safely and effectively handled wide range of cleaning products and solutions.
Executed tasks within time and budget constraints.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Wrote and revised maintenance procedures.
Education
Bachelor of Science - Applied Mathematics
Texas State University
San Marcos, TX
12.2022
Skills
Concept Explanation Techniques
Written Communication
Time Management
Customer Satisfaction
Complex Problem-Solving
Theoretical Testing
Account Management
Microsoft Excel
Analytical and Critical Thinking
Database Maintenance
Timeline
Server
Gristmill River Restaurant And Bar
01.2023 - Current
Administrative Assistant
Skydive Spaceland San Marcos
02.2022 - 09.2022
Math Tutor
Mathnasium Learning Center
02.2022 - 04.2022
Operations Team Member
Lifetime Fitness Center
10.2018 - 09.2019
Associate
In N Out Burger
11.2017 - 09.2023
Bachelor of Science - Applied Mathematics
Texas State University
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