Audrey Lee
Daspot Courier
Knightdale,NC
10
Years of experience
Strategic Human Resources professional with a proven ability to develop and implement HR strategies that drive business objectives. Expertise in talent management and employee development fosters collaboration and enhances workforce productivity. Skills in organizational development and performance management contribute to a cohesive and effective work environment.
Work History
Medical Courier
3 Years 5 Months- Coordinated transport of medical specimens and supplies between facilities, ensuring timely delivery to meet urgent healthcare needs.
- Ensured compliance with health regulations and safety protocols during all deliveries.
- Maintain accurate documentation for all deliveries, yet maintain accountability and traceability.
- Collaborated with healthcare staff to address urgent delivery needs, strengthening professional relationships and enhancing service responsiveness.
- Ensured adherence to regulations and standards during all operations. with HIPAA regulations while in possession of confidential patient information during deliveries.
- Utilized mapping applications to identify optimal routes for deliveries. communication apps to avoid traffic, construction issues or other delays for critical deliveries.
- Knowledgeable of mapping communication apps to avoid traffic, construction issues or other delays for critical deliveries.
- Develop strong relationships with clients by consistently delivering outstanding service and maintaining professionalism.
Human Resources Manager /Talent Acquisition Rep
1 Year 3 Months- Plan and implement company talent acquisition strategy.
- Manage the staffing process, including recruiting, interviewing, hiring and onboarding
- Conducted sourcing activities to identify and engage qualified candidates for open positions.
- Conduct sourcing activities to fill open positions.
- Managed recruitment and selection processes, including assessing candidates and screening interviews to ensure quality hires.
- Served as brand ambassador at career fairs and on-campus recruiting events to promote company culture and attract talent.
- Represent company internally and externally at events with a goal of networking and relationship building with potential candidate communities.
- Ensure job descriptions are up to date and compliant with all local, state and federal regulations
- Perform analysis of organizational development and anticipate future employment needs.
- Ensure the organization’s compliance with local, state and federal regulations
- Develop training materials and performance management programs to help ensure employees understand their job responsibilities
- Investigating employee issues and conflicts with a resolution
- Use performance management tools to provide guidance and feedback to team
- Ensure all company HR policies are applied consistently
- Partner with management to ensure strategic HR goals are aligned with business initiatives
- Maintain HR systems and processes
- Conduct performance and salary reviews
- Analyze trends in compensation and benefits
- Design and implement employee retention strategies
HR/Business Office Manager
4 Years 7 Months- Partnered with the leadership team and used performance management techniques to improve employee performance. Evaluate performance standards and support Senior Operations Leaders on day-to-day issues by coaching and counseling. Help guide and advise these leaders in corrective action, development plans, and employee terminations.
- Partnered with leadership team to enhance employee performance through performance management techniques and coaching, while advising on corrective actions, development plans, and employee terminations.
- Executed on-boarding procedures to align with company culture and similar facilities.
- Provided and facilitated training and development programs, performance management and compensation initiatives.
- Facilitated training and development programs, and managed performance and compensation initiatives to align with organizational goals.
- Managed recruitment, interviewed candidates, evaluated staff, and supervised team operations.
- Promoted and maintained positive relationships with residents, their families, staff, and guests.
- Maintained residents trust financial accounts as well along with Medicaid, SSI, and private insurances.
- Analyzed and reconciled residents accounts to ensure accuracy and collectability.
- Maintained patient information using several EMR systems including Quick Mar, Matrix Care, and Resident Trust Account applications.
- Processed Workers Compensation Claims
Education
BBA - Business Administration And Management
Skills
Training adherence
Service onboarding
Client relationship management
Benefits administration
Compensation administration
Corrective action planning
Recruitment management
HR operations
Payroll management
Health regulations
Talent sourcing
Employee onboarding
Legal adherence
Employee integration
Records management
Performance review
Employee retention strategies
Selection process
Training program development
Team collaboration
Employee handbook development
Policy adherence
Timeline
Medical Courier
Daspot Courier
03.2023 - CurrentRead More
Human Resources Manager /Talent Acquisition Rep
GRACE FEDERAL
09.2021 - 12.2022Read More
HR/Business Office Manager
FRANKLIN MANOR
12.2016 - 07.2021Read More
Strayer University
BBA from Business Administration And Management
Read More