Audrey Litteral
Ashland,KY
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 1 year of experience in office environments. History of improving processes and increasing team efficiency.
Overview
3
3
years of professional experience
Work History
Patient/Office Coordinator
Kings Daughters Medical Center
08.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Provided clerical support, addressing routine, and special requirements.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Increased team productivity by reorganizing office supplies and protocols.
Education
High School Diploma -
Boyd County High School
Ashland, KY01.2020
Skills
- Supply Replenishment
- Error Resolution
- Vendor Relations
- Departmental Support
- Sorting and Labeling
- Project Management
- Workflow Oversight
- Mail Handling
- Task Prioritization
- Compliance Requirements
- Community Relationships
- Reading Comprehension
- Performance Improvement
- Strategic Planning
- Write Reports
- Corrective Actions
- Customer Feedback
- Insurance Authorizations
- Vendor Engagement
- Office Workflow Support
- Customer Service Management
- User Experience
- Client Relationship Management
- Bookkeeping
- Business Administration
- Research and Analysis
- Office Reception
- Office Supplies and Inventory
- Schedule Coordination
- Call Screening
Timeline
Patient/Office Coordinator
Kings Daughters Medical Center
08.2022 - Current
High School Diploma -
Boyd County High School
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