Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Litteral

Ashland,KY

Summary

Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 1 year of experience in office environments. History of improving processes and increasing team efficiency.

Overview

3
3
years of professional experience

Work History

Patient/Office Coordinator

Kings Daughters Medical Center
08.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Provided clerical support, addressing routine, and special requirements.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Routed correspondence to facilitate timely communication between team members, customers and vendors.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Increased team productivity by reorganizing office supplies and protocols.

Education

High School Diploma -

Boyd County High School
Ashland, KY
01.2020

Skills

  • Supply Replenishment
  • Error Resolution
  • Vendor Relations
  • Departmental Support
  • Sorting and Labeling
  • Project Management
  • Workflow Oversight
  • Mail Handling
  • Task Prioritization
  • Compliance Requirements
  • Community Relationships
  • Reading Comprehension
  • Performance Improvement
  • Strategic Planning
  • Write Reports
  • Corrective Actions
  • Customer Feedback
  • Insurance Authorizations
  • Vendor Engagement
  • Office Workflow Support
  • Customer Service Management
  • User Experience
  • Client Relationship Management
  • Bookkeeping
  • Business Administration
  • Research and Analysis
  • Office Reception
  • Office Supplies and Inventory
  • Schedule Coordination
  • Call Screening

Timeline

Patient/Office Coordinator

Kings Daughters Medical Center
08.2022 - Current

High School Diploma -

Boyd County High School

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Audrey Litteral