Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Hiring and Recruiting Manager
Safeway
03.2020 - 09.2022
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Maintained professional, organized, and safe environment for employees and patrons.
Sales Associate
Urban Outfitters, Inc.
09.2022 - 08.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Barista
Cuppys Coffee
03.2022 - 08.2025
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Operated espresso machines and commercial coffee brewers to create beverages.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.