Audrey Lyncker
Carriere,MS
Summary
Proficient, with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server Trainer
Outback Steakhouse
10.2020 - Current
- Enhancing customer satisfaction by providing efficient and friendly service during peak hours.
- Implementing upselling techniques, boosting overall revenue for the restaurant.
- Managing cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Training new team members on restaurant procedures, menu items, and performance strategies.
- Enhancing overall guest experience by promptly addressing concerns and resolving issues professionally.
- Teaching\training servers to memorize menu ingredients and provide information on preparation methods.
- Maintaining a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributing to a positive work environment through effective teamwork and communication with colleagues.
- Developing loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increasing customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhancing customer satisfaction by taking accurate and timely phone orders for takeout.
- Managing high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Maintaining a clean and organized work area, ensuring efficient service throughout the shift.
- Verifing orders before handing them over to customers, ensuring accuracy and reducing complaints.
Manager in Training
Taco Bell
05.2019 - 03.2021
- Enhanced team performance by implementing effective training strategies and management techniques.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
- Prepared high-quality food items, adhering to company recipes and presentation standards.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Assisted in inventory management, accurately tracking stock levels and placing timely orders for supplies.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Assisted in training new employees on company procedures, product knowledge, and best practices for exceptional service delivery.
- Streamlined drive-thru operations through clear communication with team members and efficient order assembly processes.
Education
High School Diploma -
Shannon Goss High School
Carriere, MS05.2021
Skills
- Customer Service
- Team Leadership
- Team Member Training
- Menu Memorization
- Cash Handling
- Bartending Techniques
- Business Planning
- Business Development
- Small Business Operations
- Digital Art
- After Effects Editor
Affiliations
- After Effects Editing
- Digital and paper Artist
- Cosplay and travelling to Anime Conventions
- Gaming and Sports
- Working to create my small business.
Certification
Comptia A+ I.T. Certification
Timeline
Server Trainer
Outback Steakhouse
10.2020 - Current
Manager in Training
Taco Bell
05.2019 - 03.2021
High School Diploma -
Shannon Goss High School