Audrey Maclin
Wichita Falls,TX
Summary
Professional with experience in administrative roles, specializing in front-desk operations and customer service. Skilled in managing appointments, handling inquiries, and maintaining accurate records. Strong focus on teamwork and achieving results, adaptable to changing needs, and reliable in high-pressure environments. Excellent communication and organizational skills, ensuring efficient and positive interactions with clients and colleagues.
Overview
35
35
years of professional experience
Work History
Front Desk Administration
Empowered Management Solutions
10.2023 - 09.2024
- Proficient in Front Desk Administration duties
- Proficient in Genisis Server It Program
- Proficient in typing
- Usage of Printer
- Assisting qualified patients with Lasik Surgery
- Good communication skills
Front Desk Administration
Chickasaw Nation Industries, Inc.
08.2021 - 08.2023
- Proficient in Front Desk Administration duties
- Proficient in Genisis Server It Program
- Proficient in typing
- Usage of Printer
- Assisting qualified patients with Lasik Surgery
- Good communication skills
Special Education Inclusion Teacher
Wichita Falls Independent School System
08.2020 - 08.2021
- Able to complete IEP
- Able to participate in ARD Meetings
- Assist students on my case load as well as those in the classroom setting
- Able to complete progress notes
- Able to complete lesson plans
- Able to provide data to diagnostician
- Worked with high school students
- Substituted when substitutes were not available
LEAP Para Professional
Wichita Falls Independent School System
07.2018 - 08.2020
- Assist Teacher with data entry of student’s progress
- Work one on one with students
- Assist students
- Continue to work presently
- Escorting AU students to inclusion classes
Mental Health Nutritional Safety Manager
North Texas Parent and Child Development Inc. Early Head Start
01.2013 - 07.2018
- Plan, develop, and execute and assess the full-cycle child development program
- Provide quarterly training to staff, parents, and area citizens while providing communication, realistic hands on exercises, and conflict/resolution scenarios with a 90% participation rate
- Collaborate with On-Site Psychologist to implement and review behavioral plans for children
- Certify on-going monitoring, tracking, follow-up and analysis of child services
- Safeguard pristine records including: service area plan schedules, timelines, policies and procedures for services in accordance with Head Start Performance Standards, and applicable laws
- Create weekly state mandated dietary needs for nutritional satisfaction with the staff Dietician
- Adhere to all safety measures while guarding multiple buildings within the program
- Utilize and update dual systems for tracking data in Child Plus and Immtrac systems
- Supervise task orders and activities of the child development department including licensing and language services to ensuring integrated service delivery promptness
- Collaborate quarterly with state and community partners enhancing program services
Health Information Management Coordinator
North Texas State Hospital
07.2009 - 01.2012
- Company Overview: Note: Combined positions over a period of ten years with same employer
- Filed vital medical/psychiatric data chronologically in patient’s personal information addendum
- Entered billing details for physician’s services and assisted with finalization of medical assessments
- Maintained access privileges to Client Work Station Technological System for the State of Texas
- Assisted staff with technology trouble shooting issues and used Microsoft Office Suite daily
- Provided training for compliance measures and remained current with state and local authorities
- Prepared personal information addendums for final filing in Medical Records
- Recorded an abundance of data utilized to admit patients to the North Texas State Hospital
- Offered physicians sensitive information determining patient eligibility for admission or denial
- Received patient identification numbers from Texas Care IT System and transitioned them to units
- Reviewed and protected health information using Health Insurance Privacy and Portability Act
- Supervised ten (10) entry-level Psychiatric Nursing Assistants under the direct supervision of the Registered Nurse to provide medically challenged patients with daily functioning skills
- Note: Combined positions over a period of ten years with same employer
Admission Clerk III
North Texas State Hospital
10.2007 - 07.2009
- Company Overview: Note: Combined positions over a period of ten years with same employer
- Note: Combined positions over a period of ten years with same employer
Psychiatric Nurse Assistant II
North Texas State Hospital
09.2006 - 10.2007
- Company Overview: Note: Combined positions over a period of ten years with same employer
- Note: Combined positions over a period of ten years with same employer
Mental Health Worker Specialist II
North Texas State Hospital
08.1989 - 04.1997
- Company Overview: Note: Combined positions over a period of ten years with same employer
- Note: Combined positions over a period of ten years with same employer
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ01.2010
Skills
- Customer Service
- Record Maintenance
- Transcribing Dictation
- Letter Drafting Correspondence
- Events Coordination
- Staff Training
- Meeting Minutes
- Multicultural Interaction
- Office Procedures
- Supplies Management
- Front desk administration duties
- Assigning appointments
- Instrumental in providing patients with Lasik /Smile information
Member of Alpha Kappa Alpha Sorority Inc.
AIpha Kappa Sorority Inc is the first African American Sorority dating January 15, 1908. Through the organization, we are able to serve the community by holding food drives, coat drives, assisting youth with a leadership program. My sorority has a great deal of programs we implement throughout the year. We have pancake breakfast to present young men with scholarships.
Timeline
Front Desk Administration
Empowered Management Solutions
10.2023 - 09.2024
Front Desk Administration
Chickasaw Nation Industries, Inc.
08.2021 - 08.2023
Special Education Inclusion Teacher
Wichita Falls Independent School System
08.2020 - 08.2021
LEAP Para Professional
Wichita Falls Independent School System
07.2018 - 08.2020
Mental Health Nutritional Safety Manager
North Texas Parent and Child Development Inc. Early Head Start
01.2013 - 07.2018
Health Information Management Coordinator
North Texas State Hospital
07.2009 - 01.2012
Admission Clerk III
North Texas State Hospital
10.2007 - 07.2009
Psychiatric Nurse Assistant II
North Texas State Hospital
09.2006 - 10.2007
Mental Health Worker Specialist II
North Texas State Hospital
08.1989 - 04.1997
Bachelor of Science - Health Administration
University of Phoenix
Similar Profiles
Jennifer SpearsJennifer Spears
Medical Office Clerk at Empowered Management SolutionsMedical Office Clerk at Empowered Management Solutions
Jessica VasquezJessica Vasquez
Clinical Manager at Empowered Behavior SolutionsClinical Manager at Empowered Behavior Solutions
Savannah MachadoSavannah Machado
Marketing Intern at Empowered SolutionsMarketing Intern at Empowered Solutions