Audrey Maurer-Sanchez
Albuquerque
Summary
Dynamic professional with extensive experience in customer service and care assistance, notably at The New Beginnings. Proven ability to enhance client satisfaction through personalized care plans and effective teamwork. Skilled in cash handling and problem-solving, ensuring operational efficiency while maintaining safety compliance. Reliable and attentive, committed to fostering positive experiences.
Overview
6
6
years of professional experience
Work History
Dsp
The New Beginnings
8909 Washington St Ne Abq Nm 87113
09.2024 - 11.2025
- Assisted individuals with daily living activities to promote independence and well-being.
- Implemented personalized care plans to enhance client satisfaction and engagement.
- Maintained accurate documentation of client progress and incidents for compliance purposes.
- Collaborated with interdisciplinary teams to ensure holistic care for clients' needs.
Cashier
Isleta Resort and Casino
11000 Broadway Blvd Se 87105
12.2023 - 09.2024
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cash drawer integrity through regular balancing and reconciliation.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new staff on operational procedures and service standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
Cashier/server
La Madeline French Bakery
2110 Louisiana Blvd Ne 87110
03.2021 - 12.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Engaged customers with friendly service, enhancing overall experience.
- Assisted in training new cashiers on procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
The Marriot Hotel
2101 Louisiana Blvd Ne 87110
01.2020 - 05.2021
- Maintained accurate cash drawers, ensuring balanced transactions daily.
- Assisted guests with inquiries, providing exceptional customer service experiences.
- Trained new staff on operational procedures and point-of-sale
Education
GED -
Manzano High School
Albuquerque, NMSkills
- Teamwork
- Cashier/money handling
- Customer service
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Multitasking
- Attentive to people
- CPR certification
- Team collaboration
- Ability to lift
- Safety compliance
- Team building
- Bedside care
- Housekeeping duties
- Personal care aide
- Medication administration
- CPR/AED
- Reliability
Timeline
Dsp
The New Beginnings
09.2024 - 11.2025
Cashier
Isleta Resort and Casino
12.2023 - 09.2024
Cashier/server
La Madeline French Bakery
03.2021 - 12.2021
Cashier
The Marriot Hotel
01.2020 - 05.2021
GED -
Manzano High School