Summary
Overview
Work History
Education
Skills
Timeline
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Audrey McCann

Pescadero,CA

Summary

Dynamic business owner with a proven track record at McCann's Canine Care, excelling in strategic planning and client relationship management. Demonstrated adaptability and effective communication skills, driving profitability through innovative marketing strategies and exceptional service. Committed to maintaining high standards in operations and documentation, ensuring client satisfaction and business growth.

Overview

2026
2026
years of professional experience

Work History

Owner/Operator

McCann's Canine Care
Pescadero, CA
10.2006 - Current
  • Managed daily operations and ensured smooth workflow in the business.
  • Developed marketing strategies to attract new customers and enhance visibility.
  • Maintained financial records and tracked expenses for budget management purposes.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Developed business plan and budget to maximize profitability.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
  • Devised and implemented marketing strategies to attract new clients.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Obtained signatures needed to complete and process paperwork.
  • Followed regular schedule of pickups for individual customers and groups.

Personal Trainer

Self
Palo Alto, California
  • Designed personalized fitness programs for diverse client needs.
  • Instructed clients on proper exercise techniques and safety protocols.
  • Conducted fitness assessments to evaluate client progress and goals.
  • Motivated clients to achieve their fitness objectives through encouragement.
  • Adapted training plans based on individual client feedback and performance.
  • Utilized various fitness equipment to enhance client training sessions.
  • Scheduled appointments with clients and communicated effectively with them via phone or email.
  • Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
  • Maintained records of client's performance data such as weight loss, muscle gain.
  • Provided instructions in proper form, technique, and safety when performing exercises.
  • Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
  • Assisted clients in setting realistic short-term and long-term goals.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training, and stretching activities.
  • Suggested exercise modifications to individual clients to avoid strain and injury.
  • Studied multiple programs to provide health education, wellness, and fitness program development to clients.
  • Explained principles of nutrition including basic dietary guidelines to help optimize results.
  • Performed administrative duties such as billing customers or ordering supplies as needed.
  • Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
  • Explained and taught proper use of weights, exercise bands and other fitness equipment.
  • Demonstrated proper breathing techniques and meditation exercises.

Medical Transcriber

Self
Palo Alto, California
  • Transcribed medical reports accurately from audio recordings for healthcare professionals.
  • Reviewed and edited documents for grammar, punctuation, and clarity in patient records.
  • Maintained confidentiality of sensitive patient information in compliance with regulations.
  • Managed time effectively to meet tight deadlines while maintaining high-quality work.
  • Utilized knowledge of medical terminology, anatomy and physiology in the completion of assignments.
  • Edited documents for grammar, punctuation, syntax and clarity as necessary.
  • Proofread all completed work for accuracy prior to submitting it to physicians or other healthcare providers for review.
  • Transcribed dictated notes from physicians into structured format using established guidelines.
  • Attended continuing education courses focusing on advances in medicine, medical terminology, anatomy, physiology, and pharmacology, as required by employer or regulatory agency policies and procedures.
  • Demonstrated extremely fast and accurate typing abilities.
  • Demonstrated strong knowledge of medical terminology and anatomy.
  • Efficient in transcription software and equipment to work from home.
  • Made corrections when needed to grammar, spelling, and syntax.
  • Translated medical jargon and short-hand data into correct terminology.
  • Transcribed dictation for variety of medical reports.

Education

Bachelor of Science - Combined Sciences

Santa Clara University
Santa Clara, CA

Copywriting Certificate of Study

American Writers And Artists Institute
Online

Skills

  • Effective communication
  • Problem resolution
  • Active listening
  • Business operations management
  • Attention to detail
  • Adaptability
  • Client relationship management
  • Operations management
  • Strategic planning
  • Negotiation
  • Documentation and reporting
  • Relationship management
  • Strong work ethic
  • Stress management aptitude
  • Courteous and polite demeanor
  • Accurate record keeping

Timeline

Owner/Operator

McCann's Canine Care
10.2006 - Current

Personal Trainer

Self

Medical Transcriber

Self

Bachelor of Science - Combined Sciences

Santa Clara University

Copywriting Certificate of Study

American Writers And Artists Institute

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Audrey McCann