Audrey Miller

• Decatur, Il
• Maintaining customer relations with above average service
• Strong attention to detail
• Basic office duties including, data entry, making and receiving phone calls, file organization, email correspondence
• Receiving cash payments, balancing store at close of business.
• Met deadlines by proactively managing individual and team tasks and streamlining processes
• Complied with regulatory guidelines and requirements
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales

• Clinton, Il
• Demonstrate use and care of merchandise
• Greet customers and ascertain customers' needs
• Maintain knowledge of current promotions, policies regarding payment and exchanges and security practices
• Maintain records related to sales
• Assist customers with store and product complaints
• Prevent store loss using awareness, attention to detail and integrity
• Hire, train, coach and mentor staff to ensure adoption of policies
• Cash accountability.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
• Rotated merchandise and displays to feature new products and promotions
• Provided weekly work schedules to employees to accommodate business demands and vacation requests

Assisted in all area of administrative work. Including data entry, receptionist duties, file organization. Maintain and prioritized daily tasks and projects, including call logs, appointments, travel, expense reports and general errands.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Developed and maintained positive relationships with customers to enhance service.
• Greeted customers at counter to fulfill requests and answer questions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Set up and broke down food service lines quickly to maintain service flow.