Audrey Miller
Summary
I am a student athlete at the University of Charleston and have been in athletics my entire life. Working with a team has taught me communication, hard work, dedication, and many other skills along the way. I am a decorated athlete with the NCAA Player of the Year award in 2020. Being a full-time student and a full-time athlete has
given me the opportunity to learn better time management and people skills. I am a focused person who loves
to put their full effort into whatever I do. Working in an animal hospital taught me how to deal with high-pressure situations with a calm manner. It also helped me further develop my ability to listen and help clients with their specific needs. I can assure you that whatever the task, I will always put my best foot forward!
Overview
3
3
years of professional experience
Work History
Coach
Self Employed
04.2023 - Current
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Evaluated players' performance and provided constructive feedback to improve abilities.
- Engaged parents, players and staff to maintain open, constructive communications.
- Established individual goals and monitored player performance to support achievement.
- Coordinated game and practice schedules within rigid training timeframes.
- Constructed detailed practice schedules that balanced skill development drills with tactical instruction sessions for optimal growth opportunities.
- Promoted sportsmanship values among players by emphasizing respect for opponents, officials, teammates, coaches, and themselves throughout each season.
Babysitter
Self Employed
03.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Resort Associate
Pet Paradise Resort
05.2023 - 07.2023
- Trained new staff members on company policies and procedures, fostering a supportive learning environment that promoted growth within the team and safety with all animals.
- Played a key role in improving overall guest satisfaction rates through attention to detail and thorough follow-up on concerns or issues raised.
- Helped maintain the resort''s cleanliness and safety standards, ensuring all areas were well-organized and hazardfree.
- Enhanced guest experience by providing exceptional customer service and promptly addressing their needs.
- Feeding, bathing, and exercising all of our animals. making sure to follow all special needs and safety protocols.
- Directed large groups of dogs during outdoor activity time.
- Handled guest complaints effectively, resolving issues quickly to maintain satisfaction levels and minimize negative feedback.
- Promoted a welcoming atmosphere, greeting guests upon arrival and providing personalized assistance throughout their stay.
- Facilitated clear communication among team members during busy periods to prevent errors and maintain operational efficiency.
Veterinary Technician
Kanawha Blvd. Animal Hospital
05.2022 - 07.2022
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Education
No Degree - Exercise Science
University of Charleston
Charleston, WV04.2025
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Safety awareness
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Complex Problem-Solving
- Time Management
Timeline
Resort Associate
Pet Paradise Resort
05.2023 - 07.2023
Coach
Self Employed
04.2023 - Current
Veterinary Technician
Kanawha Blvd. Animal Hospital
05.2022 - 07.2022
Babysitter
Self Employed
03.2021 - Current
No Degree - Exercise Science
University of Charleston