Audrey Mills

• Coordinate patient care activities between clinical staff, physicians, and administrative departments to ensure seamless service delivery.
• Manage patient scheduling, documentation, and follow-up processes to optimize efficiency and patient satisfaction.
• Support department leadership with daily operations, ensuring compliance with hospital policies and regulatory standards.
• Foster a positive and empathetic environment for patients and staff.

• Served as the primary point of contact for physicians, nurses, and patients in a fast-paced emergency unit.
• Ensured accurate and timely documentation of patient information in Epic.
• Prioritized critical requests and facilitated communication across multidisciplinary teams.
• Assisted with coordination of patient transfers and completion of medical record processes for HIM.
• Completed EPIC training and contributed to process improvement initiatives within the unit.

• Supported surgical scheduling, order transcription, and medical documentation to ensure optimal OR efficiency.
• Maintained organized and accurate records while ensuring compliance with HIPAA standards.
• Built strong working relationships with physicians, nursing staff, and the public through professional communication.

• Served as a liaison between hospitals and patients to facilitate seamless transfers and admissions.
• Cultivated positive relationships with hospital personnel to ensure smooth transitions of care.

• Performed vital signs, EKGs, and blood draws (straight stick), and assisted physicians with essential clinical tasks.
• Ensured timely and accurate completion of patient documentation and
communication within the ER unit.
• Provided compassionate patient support in high-stress emergency situations.

• Managed patient orders, maintained accurate medical records, and facilitated interdepartmental communication.
• Prepared transfers for Baylor Heart and Vascular Hospital and assisted with HIM chart preparation.
• Recognized for professionalism and reliability in a high-volume emergency care setting.