Audrey Morreal
Huntley,IL
Summary
Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
4
4
years of professional experience
Work History
Quick Service Food Server
Walt Disney World Company
10.2023 - 05.2024
- Promoted a positive work atmosphere through effective communication with fellow team members and management.
- Demonstrated multitasking abilities by balancing multiple orders simultaneously without compromising quality.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Resolved customer complaints promptly, maintaining a high level of professionalism and customer satisfaction.
- Communicated effectively with other staff members during peak hours of business operations.
- Greeted customers and provided excellent customer service.
- Maintained a safe and inclusive environment, fostering positive relationships among all guests.
Barista Trainer
Starbucks
01.2021 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Memorized official menu preparations to serve every guest
- Contributed to a positive team environment through effective communication with colleagues.
Front of House Trainer
Street Slice Pizza Cafe
05.2020 - 07.2023
- Effective communication skills for coordinating with kitchen and servers
- Strong communication skills for interacting with guests
- Ability to work efficiently in a fast-paced restaurant environment
- Friendly and welcoming attitude for creating a positive experience
- Trained all incoming crew members
- Attention to detail to help ensure order accuracy
- Trained to handle proper payment handling
- Assist servers and contribute to a positive guest experience
- Took all phone calls directed to the company
Education
Business Management
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Huntley High School
Huntley, IL05.2022
Skills
- Training Background
- Teamwork and Collaboration
- Leadership Experience
- Excellent Customer Service
- Friendly, Positive Attitude
- Specialty Beverages Knowledge
- Cash Handling
- Order Management
- Menu Memorization
- Order Accuracy
Timeline
Quick Service Food Server
Walt Disney World Company
10.2023 - 05.2024
Barista Trainer
Starbucks
01.2021 - Current
Front of House Trainer
Street Slice Pizza Cafe
05.2020 - 07.2023
Business Management
Arizona State University
High School Diploma -
Huntley High School