Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
4
4
years of professional experience
Work History
Quick Service Food Server
Walt Disney World Company
2023.10 - 2024.05
Promoted a positive work atmosphere through effective communication with fellow team members and management.
Demonstrated multitasking abilities by balancing multiple orders simultaneously without compromising quality.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Resolved customer complaints promptly, maintaining a high level of professionalism and customer satisfaction.
Communicated effectively with other staff members during peak hours of business operations.
Greeted customers and provided excellent customer service.
Maintained a safe and inclusive environment, fostering positive relationships among all guests.
Barista Trainer
Starbucks
2021.01 - Current
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Improved barista skills through one-on-one training sessions and practical demonstrations.
Taught proper procedures and strategies for success to new employees.
Memorized official menu preparations to serve every guest
Contributed to a positive team environment through effective communication with colleagues.
Front of House Trainer
Street Slice Pizza Cafe
2020.05 - 2023.07
Effective communication skills for coordinating with kitchen and servers
Strong communication skills for interacting with guests
Ability to work efficiently in a fast-paced restaurant environment
Friendly and welcoming attitude for creating a positive experience
Trained all incoming crew members
Attention to detail to help ensure order accuracy
Trained to handle proper payment handling
Assist servers and contribute to a positive guest experience
Took all phone calls directed to the company
Education
Business Management
Arizona State University
Tempe, AZ
05.2026
High School Diploma -
Huntley High School
Huntley, IL
05.2022
Skills
Training Background
Teamwork and Collaboration
Leadership Experience
Excellent Customer Service
Friendly, Positive Attitude
Specialty Beverages Knowledge
Cash Handling
Order Management
Menu Memorization
Order Accuracy
Timeline
Quick Service Food Server
Walt Disney World Company
2023.10 - 2024.05
Barista Trainer
Starbucks
2021.01 - Current
Front of House Trainer
Street Slice Pizza Cafe
2020.05 - 2023.07
Business Management
Arizona State University
High School Diploma -
Huntley High School
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