Summary
Work History
Education
Skills
Timeline
Certification
Refrences
Overview
pwb

Audrey Newton

Chilhowie,VA

Summary

Dedicated professional with a passion for improving community health and safety through expertise and diligence. Committed to leveraging knowledge and skills to contribute to a healthier and safer environment. Seeking opportunity to make a meaningful impact in healthcare administration and positively influence the well-being of individuals within the community. Eager to apply experience and drive to support the overall mission of promoting wellness and quality care.

Work History

Safety coordinator and lineman

RNG Land Management
Marion, VA
  • Audit road work zones and line management. Supervise line work on and off of the road. Utilize bucket trucks and climb poles as needed.
  • Lcams per state regulation
  • State contract management.
  • Fiberoptic installation via climbing poles and Bucket truck operation.
  • Work zone set up and monitoring per state regulation.
  • TMA management.
  • Supervision of 3 crews of 8to 12 workmen per crew.
  • Flagging and management of flagging crews.
  • Hiring of flaggers, and lineman.
  • Training of flaggers and lineman
  • Operate large machinery. I.e. ditch which, skid steer, backhoe, and various other machinery.

Mount Roger's Health District
Marion, VA
  • Create reports and monitor contacts and cases on a daily basis that have been affected by the COVID-19 Virus.
  • Daily Communication with cases and contacts regarding symptoms, health, and progress throughout their quarantine or isolation periods.
  • Liaise between patients, hospitals, and VDH on patient progress and health.
  • Conduct investigations into contact tracing and cases.
  • Working Pods/ Vaccination clinics in positions such as, vaccine administration assistance, enrollment, scheduling, screening, and multi school district medical management
  • Daily emails regarding closed cases and closed contacts that include name, date of symptom improvement, location, and closed date.
  • Scribe detailed notes on pre existing health conditions, medications, notes from doctors visits and overall daily health and symptoms on case/ contact files.
  • Monitor and update hospitalization, released or deceased, case number and contact number spreadsheets
  • Communicate to schools and businesses on cases and contacts with permission to share

Marketing Management Sales Coordinator

Settlers Life Insurance Company
Bristol, VA
  • Building and managing agent and agency Relationships company wide.
  • Agent business management.
  • Monitoring sales and quality control.
  • Hiring and releasing agents and agencies.
  • Meet with prospective clients, agencies, and brokerages to discuss partnerships.
  • Advise on agent contracting.
  • Project management and product marketing

Producing Field Agent, Independent Contractor

Bankers Life, Colonial Penn, Humana
Jacksonville, FL
  • Provide quality customer service and lasting customer relationships with clients while assisting them with their insurance and estate needs.
  • Life insurance, Health insurance pertaining to Medicare, Annuities and Financial planning.
  • Maintain strong family relationships with clientele.
  • Follow up with leads and referrals on insurance needs and estate management.
  • Manage underwriting processes while in contact with client doctors, Medicare, underwriters, and beneficiaries.
  • Maintain top producing field agent status.
  • Attend weekly CE training courses to keep business sharp and proficient.

Staffing Coordinator

MFA Valley Healthcare & Rehab
Chilhowie, VA
06.2025 - Current
  • Managed staffing schedules to enhance patient care and operational efficiency.
  • Oversaw recruitment processes, including candidate screening and interviewing for healthcare positions.
  • Streamlined onboarding procedures to ensure adherence to regulatory training requirements.
  • Oversaw maintenance of accurate employee records and regular updates to staffing databases.
  • Partnered with departmental managers to evaluate staffing requirements and optimize resource allocation.
  • Validated payroll vacation and sick time hours to ensure accurate accounting processes.
  • Facilitated onboarding processes for new hires, ensuring seamless integration into roles.

Life Skills Counselor

Blue Ridge Job Corps
Marion, VA
03.2024 - Current
  • Crisis management
  • Life skills classes i.e. cooking, general housekeeping, gardening, drivers education and tutoring.
  • Time management and HIPPA reporting.
  • Interaction with teams and youth for personalized program success.
  • Dorm management including but not limited to bathroom renovations, dorm room renovations, and general wiring assistance.
  • Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
  • Inside student concerns:
  • Handle and carefully respond to all customer inquiries.
  • Assists students with short-term and long-term independent living goals.
  • Maintains an environment where students feel safe and secure.
  • Conducts periodic checks and maintains discipline in the dorm.
  • Ensures an orderly, and clean-living environment.
  • Schedules, supervises and participates in dorm maintenance as well as the mental maintenance of students.
  • Submits work orders as needed. Maintains individual records for each student.
  • Participates in the timely evaluation of student progress and updates PCPD goals.
  • Ensures case notes and other entries into CIS are accurate.
  • Maintains log books that show activity /medical activity during shifts.
  • Transports students to off-center activities as needed.

Patient Access Supervisor

Ensemble Health Partners
Abingdon, VA
11.2022 - 03.2024
  • As Patient Access Supervisor I supported the overall operation of Patient Registration and admissions.
  • I am responsible for all admitting functions of the hospital. As the supervisor I ensure compliance with corporate policies and guidelines and completes timely evaluations on my team members.
  • In this role I am responsible for reporting process and overall patient and physician satisfaction.
  • I am able to handle stressful situations and provide decisions using sound judgment.
  • My ability to handle multiple requests and deliver a high level of customer service, and set the example for all patient access staff.
  • I ensure staff receives appropriate training and am responsible for the adequate staffing of my area 24 hours a day 7 days a week, including holidays.

Education

Certification in Engineering Tech - undefined

Flagler College
06.2016

Bachelor's degree - Aerospace Engineering

Florida State University
Tallahassee, FL
06.2010

Skills

  • Six Sigma Lean Green Belt
  • Customer Relationship Management
  • Employee relations
  • Project / program management
  • Customer service
  • Data collection
  • Case management
  • HIPAA
  • Data entry
  • Contracts
  • Leadership
  • Records management
  • Compliance management
  • Accounts receivable
  • Medical terminology

Timeline

Staffing Coordinator

MFA Valley Healthcare & Rehab
06.2025 - Current

Life Skills Counselor

Blue Ridge Job Corps
03.2024 - Current

Patient Access Supervisor

Ensemble Health Partners
11.2022 - 03.2024

Safety coordinator and lineman

RNG Land Management

Mount Roger's Health District

Marketing Management Sales Coordinator

Settlers Life Insurance Company

Producing Field Agent, Independent Contractor

Bankers Life, Colonial Penn, Humana

Certification in Engineering Tech - undefined

Flagler College

Bachelor's degree - Aerospace Engineering

Florida State University

Certification

  • Driver's License November 2022 to October 2030
  • OSHA 30
  • Six Sigma Certification

Refrences

Refrences available upon request.

Overview

3
3
years of professional experience
1
1
Certificate

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Audrey Newton