Audrey O'Hara
Saint Johns,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Training Assistant and Froster
Nothing Bundt Cakes
Saint Johns, FL
06.2022 - Current
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Explained goals and expectations required of trainees.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Promoted loyalty programs to encourage repeat business.
- Resolved guest complaints in a professional manner.
- Maintained cleanliness of lobby area throughout shift.
- Provided guidance to new team members on how to perform tasks correctly.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
Ice Cream Artist
Cold Stone Creamery
Saint Johns, FL
05.2023 - 08.2023
- Monitored product freshness by checking expiration dates regularly.
- Prepared and served ice cream to customers in a timely manner.
- Maintained inventory of all ingredients necessary for making ice cream.
- Ensured that all health codes were followed during the production process.
- Kept work area clean and organized throughout shift.
- Organized storage area to ensure efficient retrieval of items needed for production of ice cream.
- Demonstrated safe food handling practices at all times when preparing and serving ice cream products.
Barista and Juicer
Maple Street Biscuit
Saint Johns, FL
11.2021 - 06.2022
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Monitored inventory levels of supplies and restocked when necessary.
Education
High School Diploma -
FLVS
Online05-2025
Skills
- Motivational Techniques
- Goal Setting
- Adaptability
- Professionalism
- Multitasking
- Problem-solving abilities
Affiliations
- Baking sourdough bread
- Reading plenty of books
Languages
American Sign Language
Limited
References
References available upon request.
Timeline
Ice Cream Artist
Cold Stone Creamery
05.2023 - 08.2023
Training Assistant and Froster
Nothing Bundt Cakes
06.2022 - Current
Barista and Juicer
Maple Street Biscuit
11.2021 - 06.2022
High School Diploma -
FLVS