Audrey Orellana
Culver,CA
Summary
Enthusiastic and hard working individual with background in customer service, multitasking, and teaching diverse age groups and skill levels. Strengths include time management, ability to create engaging learning environment, emphasize safety protocols, and foster a welcoming sense of community. Excel in patience, communication, teamwork, and adaptability, ensuring exceptional client satisfaction and goal achievement. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Swim Instructor & Lifeguard
YMCA
Culver City, CA
06.2023 - 07.2024
- Created a welcoming and nurturing environment for all students.
- Instructed classes using the YMCA of the USA swim lesson program.
- Responsible for the safety of all class participants at all times.
- Maintained class rosters and checked daily attendance.
- Tracked progress of class participants using appropriate skill assessments; issued certificates/progress reports.
- Communicated proper participant placement to Aquatics Director and/or parents regularly.
- Prepared lesson/session plans prior to each session.
- Instructed class participants on the effective use of teaching aids, flotation devices, toys and other aquatic equipment.
- Discussed and promoted all YMCA programs. Informed members of YMCA programs to meet their changing needs and interests.
- Responded to questions/concerns from members; effectively problem-solved to remedy the situation and follow through to completion.
- Prevented accidents through the enforcement of policies, rules, regulations governing the conduct of persons using the swimming pool.
- Responded immediately to all emergency situations using proper procedures/techniques.
- Understood Emergency Action Plan and specific role during an emergency situation.
- Certified YMCA Lifeguarding, American Red Cross BLS for the Professional Rescuer, Standard/Community First Aid certifications and Emergency Oxygen Administration.
Habitat Cleaner
STAR Eco Station
Culver City, CA
05.2023 - 06.2024
- Cleaned animal enclosures.
- Prepped food for animals based on specific diet.
- Guided guests during school events or field trips.
Teacher Assistant
Culver City Office of Child Development
Culver City, CA
01.2022 - 05.2022
- Supervised 20 students during after-school program.
- Tutored students with homework.
- Assisted teachers with classroom organization and task assignments.
- Encouraged positive social interaction among students.
- Monitored student behavior.
Education
Bachelor of Science - Biomedical Engineering
California State University - Long Beach
Long Beach, CA06-2028
High School Diploma -
Culver City High School
Culver City, CA06-2024
Skills
- Class Instruction
- Water Safety Instruction
- Certified Lifeguard
- Strong Leadership
- Positive Reinforcement Techniques
- Adaptability and Dependability
- Relationship Building
- Customer Service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Swim Instructor & Lifeguard
YMCA
06.2023 - 07.2024
Habitat Cleaner
STAR Eco Station
05.2023 - 06.2024
Teacher Assistant
Culver City Office of Child Development
01.2022 - 05.2022
Bachelor of Science - Biomedical Engineering
California State University - Long Beach
High School Diploma -
Culver City High School
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