Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst
Audrey Oxenreider

Audrey Oxenreider

Cedartown,Georgia

Summary

Highly organized and detail-oriented logistics professional with a comprehensive background in warehouse operations and fulfillment processes. Developed strong organizational and problem-solving skills in a high-volume fulfillment environment, gaining proficiency in inventory management, order processing, and team collaboration. Seeking to transition into a new field to leverage these skills and enhance operational efficiency and team success. Known for strong teamwork and adaptability in dynamic environments, ensuring reliable service and operational flexibility. Experienced in managing order fulfillment, inventory control, and maintaining high standards for accuracy and efficiency. Utilizes organizational skills and attention to detail to ensure accurate and timely processing of orders. Knowledgeable about warehouse safety protocols and efficient workflow coordination to maintain a productive work environment. Personable and reliable individual with a knack for maintaining organized and efficient workflows. Focused on contributing to operational excellence and customer satisfaction through dedication and attention to detail.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Fulfillment Center Associate

Amazon warehouse
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
  • Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging
  • Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace
  • Printed labels, packaged boxes, and loaded into outbound containers
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines
  • Pulled orders quickly to maintain demanding productivity goals
  • Picked and packed order items
  • Kept work areas neat, clean and free from debris
  • Stocked designated items on shelves, end caps and displays
  • Followed orders precisely for correct items, sizes and quantities
  • Moved cardboard, plastic ties, and other debris from unboxing to trash
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors
  • Labeled products, rotated stock and fronted merchandise for appealing display
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy
  • Worked with customers to pack items according to specific desires and requirements

Retail Associate

Gran Gran's
06.2017 - 09.2019
  • Contributed to welcoming ambiance by maintaining cleanliness throughout the store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Addressed customer concerns effectively and ensured prompt assistance.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Addressed customer concerns effectively through detailed information about procedures.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Focused on fostering mutual understanding to enhance customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Delivered exceptional customer service through effective communication and professional interaction.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Post university - Legal Studies

Post university
Waterbury, Connecticut
10.2023

Skills

  • Order fulfillment
  • Pick lists
  • Product picking
  • Merchandising
  • Safety processes and procedures
  • Shipping procedures understanding
  • Retail merchandising
  • Stocking
  • Exceptional time management skills
  • Pricing strategies
  • Warehousing functions
  • Time management
  • Troubleshooting techniques
  • Record keeping
  • Quick learner
  • Customer service
  • Dependable and reliable
  • Organization and categorization
  • Critical thinking
  • Decision-making
  • Motivated team player
  • Customer relationships
  • Performance improvement
  • Data entry
  • Records updating
  • Reports and spreadsheets generation

Certification

Legal Studies Certification (Certificate)

Languages

English
Full Professional

Timeline

Retail Associate

Gran Gran's
06.2017 - 09.2019

Fulfillment Center Associate

Amazon warehouse

Post university - Legal Studies

Post university

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Audrey Oxenreider