Audrey Peace

• Cross-trained across inbound stow and inbound dock in multiple roles, including water spider, pallet builder, decant associate, learning ambassador, problem solver, and process guide to enhance operational flexibility.
• Managed work flow as a Water Spider for inbound stow, supporting up to 18 stations within a 3- person Water Spider team or independently supporting up to 6 stations; prioritizing workflow, station coverage, maintained pallet and buffer safety standards, and adapted to changing volume to support safe, continuous production.
• Support Inbound Stow/Dock as Problem Solver performing functions involving inventory research, damaged products, labeling, quality issues, and process exceptions; improved personal performance to consistently meet or exceed the 140 UPH daily rate standard, including achieving 203.64 UPH rate equivalent to 2036 units.
• Coordinated daily operations as a process guide, managing associate placement and collaborating with inbound dock and stow team members across 4 floors to address staffing needs, workflow adjustments, and operational barriers, ensuring safety and productivity.
• Led onboarding for new hires as one of 8 BH learning ambassadors, facilitating 10 hours of training for 46 associates on safety procedures, HazMat handling, site orientation, policies, and leadership introductions.

• Traveled to nursing and long-term care facilities across Texas to meet with patients and gather clinical information for a psychiatrist review, enhancing continuity of care.

• Coordinated with facility nurses and staff to review medical records, medication histories, progress notes, and laboratory results, identifying abnormalities and ensuring timely follow-up.

• Maintained confidentiality of medical information, adhering to HIPAA requirements and professional standards to protect patient privacy.

• Worked independently using clinical judgment to identify risks and determine which information needed immediate escalation.

• Managed daily care for up to 45 residents per shift, coordinating treatments, assessments, and time-sensitive medications while ensuring safety, accuracy, and regulatory compliance.
• Led team of 4 Certified Nursing Assistants and 2 Medical Assistants as Charge Nurse, assigning workloads, monitoring performance, resolving care issues, and partnering with families and doctors to ensure continuity of care.