Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
References
Audrey Pechal

Audrey Pechal

Ennis

Summary

Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks.

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

14
14
years of professional experience
2002
2002
years of post-secondary education
1
1
Certificate

Work History

Environmental Services Housekeeper

Aramark Baylor Scott & White Waxahachie
Waxahachie
05.2025 - Current
  • Maintained cleanliness and hygiene in patient rooms and common areas.
  • Operated cleaning equipment such as vacuums and floor scrubbers effectively.
  • Managed waste disposal by following safety and sanitation protocol's
  • Clean & sanitize operating rooms
  • Restocked supplies in restrooms and patient areas regularly.
  • Collaborated with healthcare staff to ensure a safe environment for patients.
  • Reported maintenance issues to management promptly for resolution.
  • Followed infection control procedures to minimize risks in the facility.
  • Assisted in training new staff on cleaning procedures and safety practices.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • Replenished supplies such as soap, toilet paper and paper towels in restrooms.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Maintained cleaning equipment in a clean and orderly fashion.
  • Used ladders to reach high ceilings and walls for dusting purposes.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Mixed water and detergents or acids to prepare cleaning solutions.

Food Service Worker

Nelson University
Waxahachie
01.2025 - 04.2025
  • Prepared and served meals in accordance with health and safety standards.
  • Assisted in maintaining cleanliness of kitchen and dining areas.
  • Operated kitchen equipment, ensuring proper use and maintenance.
  • Engaged with customers to provide friendly and helpful service.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned kitchen areas, equipment and utensils.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Greeted customers upon arrival in the dining area.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Received food orders from individuals and explained offerings.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Properly stored all leftover food items after each shift.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.

Gift Associate

Bucces
Ennis
05.2024 - 12.2024
  • Assisted customers with gift selection and personalized recommendations.
  • Organized and maintained inventory of gift items and supplies.
  • Collaborated with team members to create attractive gift displays.
  • Provided exceptional customer service, addressing inquiries and concerns.
  • Educated customers on product features and promotions effectively.
  • Maintained cleanliness and organization of the sales floor area.
  • Supported promotional events by setting up displays and materials.
  • Resolved customer complaints courteously and efficiently.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Responded promptly to customer inquiries and complaints in a professional manner.
  • Implemented sales techniques to guide customers towards product selections most beneficial for intended uses and store profitability.
  • Operated cash register accurately while processing payments from customers.
  • Maintained a clean and organized work area to ensure efficient operations.
  • Restocked shelves and displays throughout the store.
  • Processed payments using a point-of-sale system.
  • Maintained cleanliness of the sales floor, including vacuuming, dusting, and polishing surfaces.
  • Inspected incoming shipments for damages or discrepancies in order accuracy.
  • Verified that all returned items met company policy requirements before processing returns.
  • Organized merchandise displays according to store standards.
  • Organized merchandise by size, color, and style to ensure an orderly display of products.
  • Provided product knowledge to customers on various items.
  • Greeted customers and assisted with gift selection.
  • Participated in weekly team meetings to discuss current initiatives and goals.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Operated cash register with proficiency during high-volume shopping times.
  • Kept shelves stocked and well-organized to maximize customer sales.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended, selected and located merchandise based on customer desires.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.

Medical Assistant

Texas Pain Physicians
Mesquite
03.2023 - 05.2024
  • Assisted patients with intake forms and medical history documentation.
  • Managed appointment scheduling to optimize patient flow and minimize wait times.
  • Prepared examination rooms by cleaning and organizing equipment and supplies.
  • Prepared patients for surgery by conducting pre-operative assessments and evaluations.
  • Monitored vital signs and reported changes to the surgical team promptly.
  • Assisted in educating patients about pre-operative procedures and anesthesia options.
  • Collaborated with surgeons and anesthesiologists to ensure optimal patient care.
  • Managed patient documentation, including medical history and consent forms accurately.
  • Provided emotional support to patients and families before surgical procedures.
  • Coordinated with nursing staff to maintain a sterile environment in the pre-op area.
  • Utilized electronic health records to track patient information and updates efficiently.
  • Reviewed patient charts for accuracy prior to surgery and communicated any discrepancies to appropriate personnel.
  • Coordinated with other healthcare professionals involved in the pre-operative process to ensure proper communication between teams.
  • Educated patients and families on pre-operative instructions, such as fasting and medications.
  • Responded quickly to changes in a patient's condition before, during or after a procedure according to established protocols.
  • Maintained accurate records of patient information and data related to pre-operative activities.
  • Conducted post-surgery follow ups with patients over the phone or via email in order to monitor progress.
  • Collaborated with members of the interdisciplinary team such as nurses, technicians and anesthesiologists throughout the perioperative period.
  • Administered intravenous fluids or medication when necessary for optimal patient outcomes.
  • Provided pre-operative care to patients by conducting patient assessments, obtaining vital signs and medical histories.
  • Performed laboratory tests on specimens collected from patients prior to surgery.
  • Obtained consent forms from patients prior to their procedure so that they are aware of potential risks associated with surgery.
  • Built relationships with pre- and post-surgical patients with compassion and positive attitude.
  • Coordinated with patient and attending physician in facilitating discharge and continuing needs for home care or transfer to extended care facility.
  • Supported successful administration of care plans by communicating with cross-functional teams.
  • Accessed patient medical history, current medications, and pre-procedure instructions to confirm adherence and respond to questions.
  • Performed venipuncture to collect blood and submitted to lab for pre-operative testing.
  • Assessed patients on admission to evaluate and continually monitor.
  • Communicated with patients and recorded vitals after surgical procedures to evaluate current health status.
  • Reported issues or unusual occurrences to charge personnel to act as patient advocate.
  • Monitored unexpected patient events, interactions, or outcomes and recorded incident report in certain situations.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.

Medical Assistant

Dallas Podiatry Works
Dallas
08.2022 - 03.2023
  • Assisted patients with intake forms and medical history documentation.
  • Managed appointment scheduling to optimize patient flow and minimize wait times.
  • Prepared examination rooms by cleaning and organizing equipment and supplies.
  • Assisted in examining patients under the supervision of podiatrists.
  • Prepared treatment rooms and ensured cleanliness for patient safety.
  • Managed patient records using electronic health record systems for accuracy.
  • Educated patients on foot care and post-treatment instructions effectively.
  • Coordinated patient appointments and follow-up visits to optimize schedules.
  • Supported podiatrists during procedures by providing necessary instruments promptly.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Reviewed discharge instructions and prescription information for accuracy and delivered to patients at checkout.
  • Facilitated support to office staff by answering phones, invoicing patients and scheduling appointments.
  • Assisted with foot surgeries by preparing instruments for use during procedures.
  • Led patients to treatment rooms and answered questions regarding procedures in easy-to-understand terminology.
  • Assisted Podiatrist with patient examinations and treatments, including wound care and nail trimming.
  • Provided support for other healthcare professionals within the clinic when needed.
  • Greeted patients in a friendly manner and maintained a professional attitude during all interactions.
  • Maintained a safe working environment by following infection control protocols and disposing of contaminated materials appropriately.
  • Maintained accurate records of patient visits, treatments administered and follow-up care plans.
  • Manipulated insole templates to track measurements for ordering shoe support devices.
  • Assisted with orthotic fittings and provided patients with information about how to properly utilize them.
  • Ordered necessary medical supplies to ensure adequate stock levels were maintained at all times.
  • Provided patients with foot-care instructions and advice on proper shoe selection.
  • Maintained clean surgical area for procedures using aseptic techniques.
  • Restocked shelves and procedure trays to maintain proper inventory levels.
  • Observed patient progress during treatment sessions, reported any changes or concerns to the Podiatrist.
  • Conducted initial medical screenings and reviewed vital signs, basic podiatry exam and medical history.
  • Monitored patient progress throughout their course of treatment.
  • Ensured that all safety procedures were followed at all times in order to protect both staff members and patients from potential harm.
  • Sterilized instruments according to established protocols prior to use.
  • Reviewed patient charts before each appointment to ensure accuracy of information.
  • Answered incoming calls in a polite manner, responding to inquiries regarding services offered or providing general information about the practice.
  • Cut toenails and applied dressings and bandages to patient's feet as directed by podiatrist.
  • Discussed proper nail and foot care with patients soliciting preventive care guidelines.
  • Assisted in minor surgical procedures.
  • Collaborated with physician during examination and procedures, producing needed tools or supplies.
  • Reconciled patient data and demographics for up-to-date electronic medical records.
  • Completed documentation associated with each patient visit including recording vital signs, documenting symptoms reported by the patient.
  • Performed administrative duties such as scheduling appointments, filing paperwork and managing medical records.
  • Prepared treatment rooms for patient visits by stocking supplies and ensuring cleanliness of the environment.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Incorporated outside records into charts and EHR.
  • Prepared treatment rooms for patient examinations.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Contacted medical facilities to schedule patients for admission.
  • Completed day-to-day duties accurately and efficiently.

Medical Assistant

Family Foot & Ankle
Corsicana
01.2012 - 08.2022
  • Assisted patients with intake forms and medical history documentation.
  • Managed appointment scheduling to optimize patient flow and minimize wait times.
  • Prepared examination rooms by cleaning and organizing equipment and supplies.
  • Recorded vital signs and patient information accurately for physician review.
  • Educated patients on treatment plans and medication instructions effectively.
  • Coordinated with healthcare providers to ensure comprehensive patient care services.
  • Maintained electronic health records for accurate tracking of patient data and visits.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Organized patient charts before each day's clinic sessions began.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Assisted patients with wound care treatment and dressing changes.
  • Collaborated with healthcare team to develop patient care plans.
  • Educated patients on proper wound care techniques and hygiene practices.
  • Monitored patients' conditions and reported changes to nursing staff.
  • Documented wound progress and treatment outcomes in electronic health records.
  • Implemented infection control protocols during wound dressing changes and treatments.
  • Monitored patient responses to therapies and adjusted care plans accordingly.
  • Conducted regular follow-ups to ensure adherence to wound care recommendations.
  • Conducted wound assessments for patients and documented information.
  • Treated complex wounds including diabetic ulcers, vascular wounds, and trauma-related wounds.
  • Evaluated the effectiveness of treatment plans for wounds.
  • Cared for patients with various wounds caused by injuries, medical treatments and diseases.
  • Performed routine skin assessments to identify potential problems or complications with wounds.
  • Conducted wound care treatments such as debridement, dressing changes, irrigation and application of topical medications.
  • Utilized specialized equipment such as negative pressure therapy systems, pulsed lavage devices, for optimal wound healing outcomes.
  • Educated patients and family members on cleaning and dressing wounds and identifying signs of infection.
  • Assessed and monitored patient's wound healing progress.
  • Maintained detailed records of all wound care activities and treatments provided.
  • Reviewed medical charts for accuracy and completeness regarding current wound status and interventions performed.
  • Worked with healthcare teams to assess patients, manage wounds, and monitor healing.
  • Classified wounds using staging system based on visual evaluation of affected tissue.
  • Viewed electronic health system records to evaluate patient wound care history, other relevant medical information and prescription medications.
  • Reported any unusual symptoms or changes in a patient's condition immediately to the supervising physician.
  • Minimized patient skin breakdown by devising and carrying out skin care plan.
  • Developed individualized patient-care plans based upon assessment findings.
  • Demonstrated knowledge of infection control policies when providing direct patient care.
  • Ensured proper disposal of contaminated materials used in the course of treating wounds.
  • Alerted physician of diagnostic study results and changes in patient condition.
  • Operated X-ray machines to capture diagnostic images.
  • Prepared patients for imaging procedures and ensured comfort.
  • Adhered to safety protocols for radiation exposure and patient protection.
  • Documented patient information and imaging results accurately in records.
  • Explained the procedure to patients and answered any questions they may have had.
  • Maintained accurate records of all images taken.
  • Interviewed patients to obtain medical histories, accurately documenting information.
  • Performed comprehensive ultrasound examinations on various patient populations.

Nursing Assistant

Buffalo Creek Assisted Living and Memory Care
Waxahachie
02.2015 - 03.2016
  • Assisted residents with daily living activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained a clean and safe environment for residents and staff.
  • Assisted in medication management under the supervision of licensed nurses.
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Implemented fall prevention techniques as specified in plan of care.
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
  • Completed daily room cleaning and organizing to provide patients with clean environment.
  • Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
  • Provided assistance to medical staff during tests, treatments and emergency procedures.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Performed basic nursing skills such as changing wound dressings and administering enemas.
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Supported recreational activities to enhance resident engagement and well-being.
  • Communicated effectively with families regarding resident care and concerns.
  • Collaborated with team members to ensure quality patient care delivery.

Education

Medical Assistant Training

PCI Healthcare Training , Irving, TX
10.2002 - 05.2003

Navarro College, Corsicana, TX

Skills

  • Cleaning procedures
  • Infection control
  • Chemical handling
  • Operation of equipment
  • Procedure assistance
  • caregiver
  • Reliable team player
  • Equipment sterilization
  • Appointment setting
  • Patient scheduling
  • Professional bedside manner
  • Patient bathing
  • Patient skin and nail care
  • Able to lift [number] pounds
  • Infection control procedures
  • Vital signs and examinations
  • Wound care and irrigation
  • Vital sign monitors
  • Sterile technique
  • Suture removal
  • Medical terminology knowledge
  • Prioritizing stat orders
  • Patient management
  • Patient-handling equipment
  • Patient feeding
  • Electronic health records
  • Wound care management
  • 2D scanning
  • Data entry
  • Valid [state] driver's license
  • Trustworthy companion
  • Simple dressings
  • Cleaning procedures
  • Medical terminologies
  • Medical records management
  • Chemical solution preparation
  • EMR / EHR
  • HIPAA compliance
  • Phlebotomy
  • Stocking supplies
  • Calm and level-headed under duress
  • Customer service
  • Patient triage
  • Direct patient care
  • Monitoring patient progress
  • Vital sign monitoring
  • Wound prevention
  • Patient education
  • Wound treatment
  • Wound dressing
  • Diabetic foot care
  • Post-surgery treatment
  • X-rays
  • IV insertion
  • Dressing assistance
  • Compassionate communication
  • Cultural sensitivity
  • Active listening
  • Compassion and empathy
  • Health monitoring
  • Medication assistance
  • Vital signs monitoring
  • Team collaboration

Languages

English
Full Professional

Certification

  • TABC licensed

Timeline

Environmental Services Housekeeper - Aramark Baylor Scott & White Waxahachie
05.2025 - Current
Food Service Worker - Nelson University
01.2025 - 04.2025
Gift Associate - Bucces
05.2024 - 12.2024
Medical Assistant - Texas Pain Physicians
03.2023 - 05.2024
Medical Assistant - Dallas Podiatry Works
08.2022 - 03.2023
Nursing Assistant - Buffalo Creek Assisted Living and Memory Care
02.2015 - 03.2016
Medical Assistant - Family Foot & Ankle
01.2012 - 08.2022
PCI Healthcare Training - , Medical Assistant Training
10.2002 - 05.2003
Navarro College - ,

References

References available upon request.
Audrey Pechal
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