AUDREY ROSARIO
Paterson,New Jersey
Summary
Experienced Social Worker and training professional with over 18 years in Child Welfare, specializing in designing and executing comprehensive training initiatives that drive organizational growth. Recognized for a collaborative and results-driven approach, with expertise in instructional design, fostering positive learning environments, and delivering direct client support, crisis intervention, and advocacy. Skilled in building trust through effective communication and empathy, ensuring adaptable and reliable support for teams and clients alike.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Training Coordinator / Social Worker
Children's Aid
01.2022 - Current
- Manage a caseload of up to 10 families, conducting monthly home visits to assess service appropriateness, address client concerns, and enhance satisfaction.
- Advocate for families by securing additional services, connecting them with community resources, and coordinating care with other agencies to ensure comprehensive support.
- Supervise homemakers to maintain program standards, providing coaching and mentoring to support professional development and enhance team performance.
- Develop customized bilingual training materials, evaluate program initiatives, and maintain precise records to guide decision-making and track progress toward organizational objectives.
- Consistently achieve audit scores of 90% and higher by maintaining accurate documentation, detailed case records, and successfully achieving case goals.
Social Worker / Homemaker Supervisor
The Children’s Aid Society
04.2015 - 01.2022
- Oversaw a caseload of 20+ families, delivering comprehensive support services to meet diverse client needs.
- Supervised homemakers assigned to client families, ensuring adherence to program standards and providing actionable performance feedback to enhance service quality.
- Designed and facilitated homemaker in-service training sessions, while evaluating performance to drive professional development and improve outcomes.
- Advocated for clients by securing essential services and fostering connections with community resources, addressing critical needs effectively.
- Conducted monthly home visits to perform ongoing assessments of service needs, ensuring the appropriateness and continuity of care.
Junior Family Rewards Specialist / Clinical Intern
The Children’s Aid Society
08.2014 - 03.2015
- Managed a caseload of 90-100 families, collaborating with diverse populations facing complex and multifaceted challenges.
- Conducted comprehensive assessments addressing emotional, social, developmental, educational, financial, medical, psychiatric, and legal needs to develop tailored support plans.
- Facilitated appropriate community referrals and ensured continuity of care through diligent follow-up services.
- Delivered exceptional customer service to align program execution with contractual requirements and organizational standards.
- Provided clinical interventions utilizing Cognitive Behavioral Therapy (CBT), psychoeducation, and motivational interviewing to support clients in achieving measurable progress.
Medical and Family Foster Care Caseworker
The Children’s Aid Society
07.2006 - 08.2014
- Managed a caseload of 15-23 medical foster care cases, collaborating with diverse populations navigating complex crises and high-stakes situations.
- Conducted holistic assessments addressing emotional, social, developmental, educational, financial, medical, psychiatric, and legal needs, ensuring individualized care planning.
- Coordinated and led regular home, school, family, and sibling visits to evaluate client progress and strengthen familial relationships.
- Prepared detailed case documentation and reported critical findings to inform both immediate interventions and long-term care strategies.
- Represented cases in Family Court by submitting current court reports, providing fact-based testimonies, and supporting fact findings and dispositions.
- Facilitated successful child reunifications with biological parents or alternative long-term placements through meticulous case monitoring, advocacy, and targeted support services.
Education
Masters of Social Work -
Silberman School of Social Work, Hunter College
New York, NY08.2015
Bachelors of Arts - Criminal Justice
Long Island University/ C.W. Post Campus
Greenvale, NY05.2006
Skills
- Bilingual in Spanish and English
- Training development and facilitation
- Case management and client advocacy
- Program monitoring and evaluation
- Coaching and Mentoring
- Verbal and written communication
- Empathy and Compassion
- Cultural Competence
- Case Assessment
- Conflict resolution
Accomplishments
- Achieved a 90% attendance increase by developing and delivering tailored staff development trainings aligned with program goals, ensuring accuracy, relevance, and efficiency.
- Facilitated the achievement of care plan goals for over 80% of clients, successfully closing cases with goals met.
- Used Microsoft Excel to develop training tracking spreadsheets.
- Supervised team of 25+ staff members.
Certification
- Licensed Master Social Worker (LMSW) – Pending (Expected [March, 2025])
- First Aid/CPR/AED Instructor
- Psychological First Aid
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Training Coordinator / Social Worker
Children's Aid
01.2022 - Current
Social Worker / Homemaker Supervisor
The Children’s Aid Society
04.2015 - 01.2022
Junior Family Rewards Specialist / Clinical Intern
The Children’s Aid Society
08.2014 - 03.2015
Medical and Family Foster Care Caseworker
The Children’s Aid Society
07.2006 - 08.2014
Masters of Social Work -
Silberman School of Social Work, Hunter College
Bachelors of Arts - Criminal Justice
Long Island University/ C.W. Post Campus
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