Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Schaefer

Palmyra,Pennsylvania

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Cashier

York College Spartans
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Sandwich Maker

SUBWAY®Restaurants
06.2023 - Current
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
  • Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Managed cash transactions efficiently while adhering to company policies for financial security measures.
  • Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
  • Established rapport with regular customers by remembering names, favorite orders, or personal anecdotes shared during interactions.
  • Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
  • Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Kept workplace clean and organized in line with restaurant policies.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Shared information with customers about menu items, preparation methods, and ingredients.

Cashier

Redners Warehouse
08.2021 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Science - Psychology

York College of Pennsylvania
York, PA
05.2027

High School Diploma -

Palmyra Area Senior High School
Palmyra, PA
06.2023

Skills

  • Payment Processing
  • Payment Collection
  • Returns processing
  • Drawer balancing
  • POS Systems
  • Product restocking
  • Product Recommendations
  • Customer Assistance
  • Cash Handling
  • ID Verification
  • Cash Register Operation
  • Issue Resolution
  • Order Taking
  • Cash handling and management
  • POS system operations
  • Conflict Resolution
  • Guest inquiries
  • Cleaning and sanitizing
  • Merchandise Restocking
  • Written and verbal communication
  • Time management skills

Timeline

Cashier

York College Spartans
09.2023 - Current

Sandwich Maker

SUBWAY®Restaurants
06.2023 - Current

Cashier

Redners Warehouse
08.2021 - Current

Bachelor of Science - Psychology

York College of Pennsylvania

High School Diploma -

Palmyra Area Senior High School

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Audrey Schaefer