Audrey Sehlmeyer

Work History

Project Manager

Intricate Tech Solutions

09.2024 - Current

Manage municipal projects, including firehouses, federal jails, water districts, and library rooftop unit replacements.
Oversee change orders, submittals, and procurement processes to maintain project efficiency and compliance.
Lead job meetings to ensure alignment on objectives and timelines with all stakeholders.
Prepare weekly manpower reports and ensure safety compliance through updated logs.
Direct job closeouts, client handovers, and warranty resolution processes.
Implement cost-effective strategies for budgets and schedules while mitigating risks.

Assistant Project Manager

With Pride Air Conditioning & Heating

07.2020 - 05.2024

Assisted in the successful completion of several projects ranging from $500k - $1M simultaneously.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Planned, monitored and analyzed project costs to meet financial goals.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
Developed and maintained project documentation for reliable records.
Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
Enhanced team collaboration through regular meetings, clear communication, and shared goal setting.
Continuously sought opportunities for professional growth by attending industry conferences, networking events, and participating in relevant training sessions.
Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
Strengthened relationships with vendors to secure favorable pricing on supplies while ensuring high-quality products were consistently delivered on time.
Negotiated contracts and agreements with vendors for constructive supplier relations.
Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
Facilitated smooth project handovers to clients by ensuring thorough documentation and comprehensive training sessions.
Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.

Assistant Project Manager, Facilities

Air Conditioning Services

06.2015 - 07.2019

Assisted in successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Supported timely project delivery by proactively identifying risks and developing mitigation plans.
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Coordinated smooth transitions during office relocations by planning logistics and overseeing move process from start to finish.
Served as point of contact for internal and external customers seeking support and information.
Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Managed a high volume of client requests, ensuring timely and effective service delivery.
Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
Resolved customer complaints and issues to drive satisfaction and loyalty.
Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Expedited contract approvals by creating a streamlined process for routing documents to appropriate parties.
Successfully negotiated favorable terms for the organization by conducting thorough research and analysis of supplier proposals.
Decreased processing times for incoming requests by establishing clear workflows and prioritization guidelines within the Contracts Coordination team.
Streamlined contract management processes by implementing a centralized database for easy access and tracking.
Facilitated successful renewal negotiations, analyzing expiring contracts to determine optimal terms based on current market conditions.
Drafted, reviewed and revised contracts for accuracy and completeness.
Stored and filed contract documents in orderly, organized systems.
Reduced supply chain expenses by sourcing new vendors and negotiating key contracts.
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Developed and maintained project documentation for reliable records.

Service Coordinator

Donnelly Mechanical Corp

04.2004 - 09.2009

Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Managed a high volume of client requests, ensuring timely and effective service delivery.
Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
Resolved customer complaints and issues to drive satisfaction and loyalty.
Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Assessed customer needs and developed solutions to meet needs.
Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
Enhanced customer satisfaction by efficiently addressing and resolving service issues.
Coordinated and monitored service activities to confirm work met all requirements.
Communicated with clients and service providers to provide updates on work progress.
Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
Streamlined service coordination processes for improved team productivity and response times.
Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Collaborated with cross-functional teams to optimize service operations and improve client experiences.
Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
Managed and coordinated service teams to achieve successful completion of service projects.
Established and maintained service schedules for several projects to help plan organize workload.
Reduced client wait times by implementing effective systems for prioritizing urgent or time-sensitive requests.
Reduced errors in estimations by consistently double-checking calculations and verifying measurements on blueprints.
Coordinated with project teams to ensure that approved budget allowances were accurately reflected in final project cost estimates.
Continuously improved personal knowledge of industry trends, participating in professional development opportunities such as workshops, seminars, or certification programs.
Improved response times to clients'' inquiries by efficiently tracking submitted proposals and following up as needed.

Summary

Overview

Work History

Project Manager

Assistant Project Manager

Assistant Project Manager, Facilities

Service Coordinator

Education

Some College (No Degree) - Business Administration And Management

Skills

Timeline

Software

Work Availability

Work Preference

Work Type

Work Location

Important To Me

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