Overview
Work History
Summary
Education
Skills
Work Availability
Software
Accomplishments
Volunteering
Timeline
AssistantManager

Audrey Shaffer

Information Systems/Project Management
Newfane,NY

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Information Systems Coordinator

The Arc Erie County New York
Williamsville, New York
05.2024 - Current

Over a year of experience with coordinating enterprise level IT projects, aligning technology solutions with business objectives and ensuring the smooth operations of information systems. Proven ability to manage timelines, budgets, and stakeholder communication while ensuring data integrity and system security. Adept at troubleshooting, streamlining work plans, and analyzing system performances. Skilled in Agile and Concrete styles, and known for bridging the gap between technical teams and business groups to deliver results.
Project Manager for the Information Technology Department. Averaging 25 ongoing projects.
Developed a company wide, six month, weekly excel training.
Facilitated company system analysis that kicked off the Execute Suite Technology committee that continues present day.
Analyzed, trained, and implemented hippa compliant Bloomz application with a goal of correspondence for school system.
Trained departments on Access DataBase ledger system.
Facilitating Key Performance Indicator metrics to refine the systems in each department.

Data Annotation/Analyst Specialist

Tesla
Buffalo, New York
12.2022 - 04.2024
  • Project collaboration on data workflows, with focus on data coordination for mechanical bots and automobiles within the Autopilot Department. Data processing, organizing, and auditing to establish an efficient process. Adaptability to fast pace projects an new systems directly from engineers. With the creation and allocated information transmitted across multiple states in the U.S.
    Malware Identification Certificate.
    Certification of 4 projects within the Autopilot Department.
    Participated in workshops to develop new systems to create a more efficient process.
    Record keeping / distribution for Utah, New York, and Washington State.
    Cultivated new systems for teams pivoting to New Project.
    Awarded multiple Data Labeler of the Week for performance.

Sales / Inventory

Shaffer Business Forms
Clovis
02.2013 - 08.2019
  • Custom printing business for the central/southern California valley. The clientele ranged from commercial enterprises to privately owned businesses.
    Managing clientele relations.
    Marketing custom printing designs.
    Record keeping for inventory, and distribution of product.
    Customer Retention experience.

Summary

A year in Information System / Project Management, additional year and a half with data creation, processing, and auditing, totaling over 2 years in Information Syatems. Six years in the hospitality and sales business, both in the corporate and private side. Demonstrated attention to detail and processes that streamline workflows. With a goal to refine the systems in place with data coordination and human management.

Education

Associates in Business And Marketing - Business And Marketing

SUNY Niagara
08.2019 - 05.2021

Skills

  • Network administration
  • Operating systems
  • Business analysis
  • IT risk management
  • Software development
  • Server management
  • System analysis
  • Data management
  • IT service management
  • Cybersecurity best practices
  • Content management systems
  • Systems implementation
  • Workforce training
  • Project tracking
  • Work flow planning
  • Project development
  • Project planning
  • Team collaboration
  • Agile methodology
  • Software development lifecycle
  • Staff management
  • Strategic planning
  • Coaching and mentoring
  • Project management
  • Advanced understanding of ConnectWise Manage
  • Project planning and development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

ConnectWise Manage

Orion Fleet Management

Sharepoint

Microsoft Excel, Word, PowerPoint, 365

Solution Development CMS

ConnectWise Screen Connect

Salesforce

Microsoft Visio

Accomplishments

  • Achieved departmental centralizing documentation by completing analyzing and implementing central documentation with accuracy and efficiency.
  • Collaborated with the Director of IT in the development of Key Performance Indicators for each department to restructure the focus of each department.
  • Used Microsoft Excel to develop a six months training program for the company.

Volunteering

Ale Trail (September 2024) - to fundraise for Black Water Acres

Over the Edge(August 2024) - to fundraise for individuals with disabilities

Timeline

Information Systems Coordinator

The Arc Erie County New York
05.2024 - Current

Data Annotation/Analyst Specialist

Tesla
12.2022 - 04.2024

Associates in Business And Marketing - Business And Marketing

SUNY Niagara
08.2019 - 05.2021

Sales / Inventory

Shaffer Business Forms
02.2013 - 08.2019