Summary
Overview
Work History
Education
Skills
Interests
Chick-fil-A Brenham Team Member of the Month, October 2024
Timeline
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Audrey Shelton

Audrey Shelton

Brenham

Summary

Dynamic and dedicated professional with a strong background in customer service at Royers Cafe and Chick-fil-A. Proven ability to enhance guest relations through effective problem-solving and a positive attitude. Recognized for maintaining a clean and organized environment while supporting team success. Committed to reliability and punctuality, ensuring exceptional dining experiences.

Overview

2
2
years of professional experience

Work History

Table Busser

Royers Cafe
06.2025 - Current
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
  • Supported servers by responding to guest needs and retrieving items.
  • Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
  • Utilized strong problem-solving skills to address any issues that arose during shifts, ensuring smooth operation of the dining area.
  • Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
  • Displayed adaptability and flexibility when handling unexpected situations or requests, maintaining a positive attitude throughout.
  • Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
  • Promoted teamwork among restaurant staff through effective communication and collaboration on tasks.
  • Exceeded customer expectations with attentive service that anticipated their needs before they even had to ask.
  • Reset and cleaned tables quickly to prepare for new customers.

Team Member

Chick-fil-A
11.2023 - 04.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

High School Diploma -

Brenham High School
Brenham, TX
05-2025

Skills

  • Patience and tolerance
  • Effective problem solving
  • Guest relations
  • Positive attitude
  • Professional appearance
  • Excellent customer service
  • Effective time management
  • Reliability and punctuality
  • Polite demeanor
  • Strong communication skills
  • Team player attitude

Interests

  • Volunteer Travel
  • Participating in cultural exchange programs and homestays
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Reading
  • Gym Workouts
  • Team Sports

Chick-fil-A Brenham Team Member of the Month, October 2024

The Directors of Chick-fil-A Brenham award an employee for excellent service at the end of each month. The month of October 2024 I was awarded this accomplishement. 

Timeline

Table Busser

Royers Cafe
06.2025 - Current

Team Member

Chick-fil-A
11.2023 - 04.2025

High School Diploma -

Brenham High School