Audrey Smart
Solana Beach,CA
Summary
Adaptable quick learner who thrives in fast-paced and multi-faceted environments Effectively builds rapport and collaborative relationships with internal team members and external clients Results oriented self-starter
Overview
8
8
years of professional experience
Work History
Inside Sales Success Partner (Sales & Consulting)
Standard Process, Inc.
Palmyra, WI (Remote)
10.2023 - Current
- Tasked with propelling sales across the United States, as dictated by business and geographical requirements.
- Collaborates with sales teams and district managers to devise effective business strategies.
- Oversees team members in an initiative to support territories under the goal
- Develops professional sales relationships with Healthcare Practitioners
- Assists in new customer onboarding and generates new business with existing customers
- Provide consultations and product education to enhance user adoption and success
- Manages large volume of inbound and outbound calls and emails daily to support customers
- Utilizes CRM software to manage client and prospect information, document interactions, and track the sales pipeline
- Subgroups: Business Review Team & Ecommerce Team.
Practice Manager/Marketing Content Manager
Seacoast Naturopathic Health Improvement Center
Hampton, NH
01.2020 - 01.2022
- Developed a thriving Naturopathic Practice from inception to a half-million-dollar enterprise within two years amidst the pandemic lockdown.
- Coordinated the initiation of practice and implemented operational procedures.
- Managed purchasing, inventory, and patient coordination to maintain organizational efficiency.
- Managed all inbound and outbound communication with customers
- Designed and managed all social media marketing for the practice
- Onboarded and trained new hires
- Served as main point of contact for all online events and webinars for educational purposes.
Territory Sales Manager
Standard Process (contracted)
, NH, VT, MA
01.2016 - 01.2021
- Achieved a consistent 8-10% average annual growth in the designated territory.
- Launched innovative training modules for healthcare practitioners to adapt to the changes brought about by the pandemic.
- Oversaw a $1.6 M territory, covering three states
- Converted pre-qualified leads and generated new business with existing customers
- Independently spearheaded the operations of my territory, while effectively collaborating with team members
- Created educational training programs and materials to effectively market the entire product portfolio, encompassing over 300 products.
- Coordinated and conducted customer facing meetings, events, and presentations effectively
- Established and maintained long-lasting relationships with clients throughout New England
- Identified and alleviated client concerns
- Mentored clients on various health practice diagnostic and consulting tools.
Consultant/Nutrition & Wellness Consulting, Education
Liv Well New England, LLC
01.2016 - 01.2022
- Increased a client’s nutrition practice revenue by 80% in one year
- Provided one-on-one nutrition and wellness consulting within medical offices and other healthcare facilities
- Generated and delivered educational materials/presentations on various health topics for practitioners and lay people.
Education
Bachelor of Science - Nutrition Sciences
University of New Hampshire
Durham, NH05.2012
Continued Education Courses - Clinical Nutrition
Skills
- Consulting
- Sales
- Customer Support/Experience
- Public Speaking
- Microsoft Office & Teams
- Google Docs
- Salesforce
- Power BI
- Shopify
- Nutritional Consulting
- Hospitality Experience
- Company processes and procedures
- Customer Relationship Building
- Creative and Critical Thinking
Timeline
Inside Sales Success Partner (Sales & Consulting)
Standard Process, Inc.
10.2023 - Current
Practice Manager/Marketing Content Manager
Seacoast Naturopathic Health Improvement Center
01.2020 - 01.2022
Territory Sales Manager
Standard Process (contracted)
01.2016 - 01.2021
Consultant/Nutrition & Wellness Consulting, Education
Liv Well New England, LLC
01.2016 - 01.2022
Bachelor of Science - Nutrition Sciences
University of New Hampshire
Continued Education Courses - Clinical Nutrition
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