AUDREY SOTO

Sales & Marketing Specialist | Customer Success Advocate | Relationship Manager Highly motivated and committed sales and marketing professional with 6+ years of experience in customer success, relationship management, and business development. Proven insightful track record of bridging the gap between sales and support teams to develop strong customer relationships, loyalty, and retention. Demonstrated ability to drive, motivate, and grow teams to ensure operational excellence. Proactive and disciplined troubleshooter with a passion for change management and process improvement that drives company growth and technical innovation. Enjoys working to achieve customer success goals by implementing retention and growth strategies. Adept at working with clients in-person or virtually to achieve objectives, reach milestones, reduce risks, and track performance metrics. Hardworking Direct Sales Representative bringing 6 years' experience and looking for a challenging new role. Talents include proposal development, contract negotiation and report writing. Highly successful in Digital sales. Results-driven. Account Executive brings outstanding analytical, multitasking and time management abilities. Offers 10-year background overseeing daily operations of business segments or departments. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential.

MS-900 Microsoft Fundamentals Certified

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• FY'18 Presidents Club at ADP
• Top 5 performers at Engagement team 2020
• Surpassed annual budget targets, achieving 150% First year at Microsoft.